Information Technology Project Manager (PMO, Salesforce and nonprofit)

The IT Project Manager position reports to the Director of IT Projects and will be an integral member of the Information Technology department. You should have experience working with in an IT PMO. In this role, you will have the opportunity to blend your IT Project Management (PM) experience and IT Business Analysis (BA) experience. The IT department is mostly remote and you should feel comfortable spending more of your day on MS Teams video calls.

Your specific duties in this role will include:

• For projects assigned, manage and lead a project to success, ensuring clear and complete understanding of business needs, documentation of all project management documents, project notes, business partner’s needs and requirements and working with the technology teams to design a technology solution that addresses the business needs for the project requestor.
• Setting project goals and working with the team to develop the project plan to meet the

goals.

• Manage technical resources assigned to a project.
• Coordinate with team members to develop schedules and clearly define the roles and
• responsibilities.
• Regularly monitor project status and conduct risk assessments for the project.
• Facilitate and organize project meetings and discovery sessions.
• Act as the bridge between the business and technical teams.
• Manage the budget and costs where applicable.
• Help manage the larger IT Project Portfolio.
• Work with IT leadership to avoid over allocation of staff resources.
• Assist with the management of other projects where necessary.

QUALIFICATIONS:

This role is a technical PM and will provide project management oversight and leadership on assigned IT projects. The ideal candidate will blend their BA and/or Systems Analyst experience and Project Management expertise to manage the implementation of technology solutions. They will be the project lead or PM for any assigned projects and should feel comfortable working with a diverse group of technology experts and business experts. You will leverage your business analysis experience to understand the business problem to be solved and work with the technical teams to translate business needs into technical requirements and ensure the delivery of the best technology solution.

This role is well versed in different project management methodologies and approaches, specifically Waterfall, Agile and SCRUM.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Bachelor’s degree from an accredited college or university
• Minimum 3 years of experience managing large IT projects in Microsoft Project, Project for the

Web, SmartSheet or similar project management tools.

• Minimum 3 years developing workflow diagrams, business process diagrams, swim-lane

diagrams, etc.

• Minimum 3 years developing Requirements Traceability Matrix documents, BRDs and FRDs.
• Previous experience as a BA and/or Systems Analyst preferred.
• Previous experience working with Lending and Loan related project preferred.
• Possess solid understanding of the different enterprise level technologies used in a large

organization (examples, CRM systems and ERP systems)

• Strong understanding of the capabilities of Salesforce as it relates to a CRM and a platform to create custom workflows and automate business processes.
• Proven ability to work collaboratively and communicate complex ideas to different audiences.
• Solid understanding of business processes
• Highly self-motivated and directed with attention to detail.
• Ability to think and act proactively in accordance with the department demands.
• Ability to trouble shoot problems and determine the best solutions.
• Excellent communication, presentation and customer service skills.
• Ability to think analytically and utilize creative thinking skills, as well as problem solving and

design skills.

• Able to work remotely or if desired come into the NYC office (if local to NYC).

Compensation

• Offers competitive salary $100,000-$110,000 (salary is commensurate with experience and
• location) and excellent fringe benefits.