Insights Associate Program Manager

Insights Associate Program Manager

As an Insights Associate Program Manager supporting the Sales Solutions business, you will leverage one of the richest proprietary data sets in the world. You will work with a high-caliber, passionate team to lead high-impact projects and scale data-driven insights that enable our sales teams to unlock customer value.

In this role, you will be responsible for taking our proprietary dataset and using it to build and maintain scalable insights solutions to support the business. You will start with the tools we’ve already created and dive deep into how we can automate, optimize, and improve upon them further. You will resolve any end-user challenges and ensure that they can use our internal tools effectively and reliably.

Responsibilities:

• Leverage our unique data used to power innovative tools to address business challenges.

• Write SQL/Presto/Trino/Spark queries to extract the necessary data and leverage data visualization tools such as Tableau to present the information.

• Take existing queries or dashboards and optimize them to run more efficiently/consistently while building in automated checks and controls to proactively flag any problems.

• Handle incoming support requests to ensure our end users' experience is bug-free and efficient.

• Experiment with and implement enhancements to various internal data tools to improve usefulness for the broader team.

• Build cross-functional momentum for operational improvements and partner effectively with other teams.

• Evangelize the use of data in sales and represent the voice of our customers.

Basic Qualifications:

• 2+ years of experience with data analysis, data storytelling, turning data into insights, and presenting to internal and/or external stakeholders

• 2+ years working with SQL and data visualization tools to query large data sets (e.g. Presto/Trino, Spark SQL, Tableau, etc.)

Preferred Qualifications:

• BA/BS degree

• Experience with product, data engineering, or sales analytics and/or data science

• Ability to communicate findings clearly to both technical and non-technical audiences.

• Strong stakeholder management skills and the ability to influence without authority.

• Experience with project management

• Strong business acumen, creative problem-solving skills, intellectual curiosity, and desire & and ability to learn.

• Expert knowledge of SQL - excited about opportunities to optimize/tune queries joining datasets with billions of rows and optimize performance.

• Knowledge of Hadoop (Presto/Spark), git, and Tableau

• Ability to provide a business lens to analytical and technical problems.

• Ability to build alliances across the company.

• Ability to translate user feedback into tool requirements.

Suggested Skills:

• Data Analysis / Storytelling

• Stakeholder Management

• SQL / Data Visualization Tools

Compensation:

• $38.15/hr - $50.86/hr SF Bay Area and NY Metro

• $35.86/hr - $47.81/hr Washington DC, California (except Bay Area), CT, MA, NH, NJ, NY (except metro), OR, RI, VT, WA

• $33.57/hr - $44.76/hr AK, AZ, KE, HI, MD, ME, PA, TX, VA, WV

• $31.28/hr - $41.71/hr AL, AR, CO, FL, GA, IA, ID, IL, IN, KS, KY, LA, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, SC, SD, TN, UT, WI, WY