Insurance Coordinator, On-site

Sage Dental has 95+ dental offices in Florida and Georgia, and we are continuing to grow. We are looking for dynamic and talented professionals to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential, Sage Dental has what you are looking for. We are currently searching for an Insurance Coordinator / Revenue Cycle Management Support person to join our team! The Insurance Coordinator processes insurance billing, coordination of benefits, and ongoing communications with insurance carriers.

Position Details:

• Dental Insurance Coordinator (RCM - Revenue Cycle Management)
• Full time: Monday - Friday
• Work location: Sage Dental Support Center located in Boca Raton, FL 33487
• Growth opportunity
• Competitive base pay
• Bonus programs (job specific)
• Benefits such as: Health Insurance, In-House Dental Program, PTO, Holiday Pay, Direct Deposit, 401K and more!

Responsibilities:

• Insurance Coordination and Accounts Receivable for multiple remote dental locations.
• Responsible for processing appeals to insurance companies
• Ensure claims are paid according to proper fee schedules
• Processes all insurance billing, posting payments and claim estimates for multiple assigned dental practices.
• Coordinates and processes payments from insurance carriers and troubleshoots any issues related to these payments.
• Ensures coordination of benefits is accurate and considered as part of the financial planning.
• Serves as a liaison between insurance carriers, staff and patients to resolve any concerns and maintain a positive working relationship.
• Ensures all insurance related duties are completed in a timely and accurate manner to ensure excellent patient relations and financial success for multiple dental locations.
• Achieves revenue goals by effectively managing collections and receivables, specialty, insurance billing and all accounts receivables follow up.
• Processes all forms of insurance payments.
• Assists designated offices with appropriate payment and insurance processes.
• Responsible for accounts receivables to include sending billing statements, issues, questions and concerns, aging reports and collections.
• Responsible for balancing accounts and making proper adjustments
• Maintain proper posting goals
• Guidance from Senior Director of RCM & assigned insurance carriers. Responsible for running reports from reporting system (SageNet) for accuracy of collecting, processing outstanding aging claims.
• Recognize and report discrepancies to Supervisors and Management
• Communicate with customers via phone and email to help gather missing details and support documentation
• Experience in reviewing x-rays
• Knowledge in dental coding and medical terminology
• Other duties as required.

Requirements:

• 2 years dental insurance/billing experience is required
• 2 years of use of Dentrix dental software (preferred).
• Accuracy and organization are a must.
• Strong interpersonal skills with the ability to build rapport with patients, staff and insurance carriers.
• Proficiency with Microsoft Office products, including Word, Excel and Outlook required.
• Strong written and verbal communication skills
• Well organized and detail oriented with the ability to multi-task and meet departmental goals in a fast paced, highly competitive environment with a focus on customer service
• Ability to maintain composure when facing change or working under pressure
• Ability to establish and maintain positive working relationships