The Intake Coordinator I supports dedicated Intake Coordinators with communications for physicians and their office support staff. The Intake Coordinator I will have a strong understanding of the patient forward mission and will need to be a collaborator with strong communication skills.
This position is full-time, hourly position with a Monday through Friday schedule:
8:30am - 5:00pm PST or 9:30am - 6:00pm MST (mirrors 11:30am EST - 8:00pm EST)
open to candidates located in the Pacific or Mountain time zones (PST or MST) in the West Coast of the United States.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Transactional Activities
Data entry
Documentation management
Relationship Activities
Communications/coordination with smaller, established offices
Understand office processes and day-to-day experience
Customize communications based on office experience
Use of company specific CRM and ERP software platforms according to SOPs
Operates under close supervision
QUALIFICATIONS/KNOWLEDGE:
2-year college degree, or related experience
Health care experience strongly preferred
Basic knowledge of Medicare, managed care, third party payers and Medicaid is a plus
Knowledge of Protected Health Information and The Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy and Security guidelines
Working knowledge of legal and regulatory environment, with corresponding Guidelines (ACCME, AdvaMED, FDA)
Solid working knowledge in the use of Excel, Word, and Outlook
OTHER:
Ability to lift up to 20 pounds
Ability to work remotely if needed or after normal work hours
ABOUT NOVOCURE:
Our vision
Patient-forward: aspiring to make a difference in cancer.
Our patient-forward mission
Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy.
Our patient-forward values
– innovation
– focus
– drive
– courage
– trust
– empathy
An Equal Opportunity Employer, including disability/veterans
Seniority level
Associate
Employment type
Full-time
Job function
Customer Service
Industries
Pharmaceutical Manufacturing
Referrals increase your chances of interviewing at Novocure by 2x