Valencia & Torres Law, a rapidly growing personal injury law firm, seeks a highly motivated intake specialist to join our firm in Doral, Florida. The Intake Specialist will be a direct point of contact for new clients. They provide great customer service and have a clear phone presence. The ideal candidate for this position is detail-oriented, professional, and has a genuine desire to meet the needs of others. In return you will get the opportunity to work with a great, hard-working team where you will expand your skills and knowledge within the industry.
Qualifications
Must be fluent in Spanish and English
Sales experience (a plus)
Multitasking and time-management skills, with ability to prioritize tasks
Able to work in a fast-paced environment
Have solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Demonstrate excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees, and vendors
Legal (Personal Injury): 1 year (Required)
Responsibilities
Intake specialist will be responsible for signing up new clients
Conduct phone consultations with new clients
Collect client information and perform data entry into case management software
Open insurance claims on behalf of the clients
Coordinate appointments between clients and medical providers
ensure all case intake legal documents are processed and signed
Assist new clients with property damage
Update clients verbally on their case status as needed
Resolve problems and handle client's issues in a professional manner
Benefits
Monday to Friday
8 hour shifts
bonus pay
$15.00-$20.00 per hour depending on experience
401(k) matching
Paid time off
English and Spanish (Required)
Company Description
Valencia & Torres Law is a boutique law firm located in Doral, Florida specializing in Personal Injury, Family Law, and Civil Litigation.
Valencia & Torres Law is a boutique law firm located in Doral, Florida specializing in Personal Injury, Family Law, and Civil Litigation.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Law Practice
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