IT Administrator
About Us
At Hayden AI, we are on a mission to harness the power of artificial intelligence and machine learning to transform the way governments and businesses address real-world challenges.
From optimizing bus lane and bus stop enforcement to pioneering digital twin modeling and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive forward a sustainable future.
What the job involves
As an IT Administrator, you will be a crucial part of our team, responsible for the smooth operation of our IT systems and services. This role includes provisioning MacOS, Windows, and Linux laptops, managing company compute asset and user accounts, handling internal help desk requests, and overseeing internal network connectivity.
Responsibilities
There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in a wide range of fields (AI, Computer Vision, Government Contracting, Systems & Device Engineering, Operations, Communications, and more!)
Please do not forward resumes to our jobs alias, Hayden AI employees or any other company location. Hayden AI is not responsible for any fees related to unsolicited resumes.
Compensation Range: $90K - $120K
At Hayden AI, we are on a mission to harness the power of artificial intelligence and machine learning to transform the way governments and businesses address real-world challenges.
From optimizing bus lane and bus stop enforcement to pioneering digital twin modeling and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive forward a sustainable future.
What the job involves
As an IT Administrator, you will be a crucial part of our team, responsible for the smooth operation of our IT systems and services. This role includes provisioning MacOS, Windows, and Linux laptops, managing company compute asset and user accounts, handling internal help desk requests, and overseeing internal network connectivity.
Responsibilities
- Setup and configure Mac, Windows, and Linux laptops for new and existing employees.
- Track and manage IT assets, ensuring accurate inventory and lifecycle management.
- Create, manage, and troubleshoot user accounts and permissions across various systems and applications.
- Serve as the internal helpdesk, providing timely and effective support for hardware and software issues.
- Manage internal network connectivity, ensuring a reliable and secure network infrastructure.
- Maintain up-to-date documentation of IT processes, configurations, and procedures.
- Work closely with other departments to understand their IT needs and provide appropriate solutions.
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 3+ years of experience in IT administration or a similar role.
- Proficiency in provisioning and managing Mac, Windows, and Linux laptops.
- Strong understanding of asset management and user account management.
- Strong communication and interpersonal skills.
- Experience in scripting languages (e.g., Bash, PowerShell, Python) for automation tasks.
- Experience in network management, including wiring and configuration.
- Proficiency in network configuration and troubleshooting, including TCP/IP, DNS, DHCP, and VPN.
- Understanding of cybersecurity principles and practices, including endpoint security and firewalls.
- Familiarity with productivity software (e.g., Microsoft Office, Google Workspace).
- Prior experience as a helpdesk technician or similar support role.
There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in a wide range of fields (AI, Computer Vision, Government Contracting, Systems & Device Engineering, Operations, Communications, and more!)
- Options for medical, dental, and vision coverage for employees and dependents (for US employees)
- Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
- 401(k) with 3% company matching
- Unlimited PTO
- Daily catered lunches in our San Francisco office
Please do not forward resumes to our jobs alias, Hayden AI employees or any other company location. Hayden AI is not responsible for any fees related to unsolicited resumes.
Compensation Range: $90K - $120K
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Software Development
Referrals increase your chances of interviewing at Hayden AI by 2x
See who you knowGet notified about new Information Technology Administrator jobs in San Francisco, CA.
Sign in to create job alertSimilar jobs
People also viewed
-
Information Technology Manager
Information Technology Manager
-
Director of Information Technology
Director of Information Technology
-
Information Technology Manager
Information Technology Manager
-
Director, Information Technology - REMOTE
Director, Information Technology - REMOTE
-
Director of Information Technology
Director of Information Technology
-
Information Technology Manager
AdvoTek Recruitment Inc
-
Information Technology Manager
Information Technology Manager
-
Director Enterprise Information Technology
Director Enterprise Information Technology
-
Information Technology Manager
Information Technology Manager
-
Director of Information Technology
Director of Information Technology
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub