Description : Under the supervision of the IT manager, the IT Analyst supports and customizes software solutions deployed in our environment, primarily our ERP. The IT analyst assesses and fulfills data visualization and extraction requests. The IT Analyst documents and identifies improvement opportunities, creates the appropriate change request, participates in the development and deployment of solutions.
In addition, as the only IT resources on site and supported by our infrastructure resources in the head office, the IT Analyst provides level 1 support to local employee-owners, troubleshooting communication issues and manages the local IT asset list. He/she also participates in security and infrastructure projects as they affect this location.
Responsibilities
Essential functions include the following; however, other duties may be assigned:
Support and optimize the ERP solution (ECi M1) and the database solution (MS SQL)
Analyze and document reports, dashboard and data extraction needs
Developing and implementing SSRS, Crystal Reports, SSIS or PowerBI solutions to fulfill requirements
Act as liaison with the user group to document existing processes, identify improvement opportunities and create change request analysis aligned with business priorities
Create and/or alter customization to the ERP and database server
Act as a change agent within the business for adoption of process and/or IT system changes, and lead efforts in implementing those changes
Participate in the IT security and infrastructure initiatives
Provide level 1 support for hardware, operating system, office suite, software, printers and phone system to end-users located physically in our Loveland facility with the help of head office infrastructure team
Ensure high level of customer satisfaction by clarifying customer needs and ensuring they are met
Knowledge Requirements:
Required : Experience supporting ERP systems. ECi M1 is a plus
Required : Intermediate SQL skills are required. Experience with SProc, View and triggers are a plus.
Required : Experience with 1 or more of the following platforms. Crystal report, SSRS, SSIS, PowerBI
Experience with VB, VB Script or VB.NET is a plus
Experience supporting Microsoft environment including O365 is a plus
Experience with labeling printers and software is a plus.
Great Communication and customer service skills
Strong organizational and time management skills
Team player, results-oriented, energetic, professional and reliable
Education and Experience
At least 1 year supporting an ERP solution in a manufacturing environment
High school diploma is required, IT associate’s degree or higher is a plus
Microsoft/Comptia certification is a plus
Physical Functions:
Ability to sit for long periods of time
Ability to see details at a close range
Work Conditions: The environment is typical of an office setting.
Who We Are:
Wire Experts Group, Inc. (WEG), is apremier manufacturerof wire and cable products with a legacy of delivering high quality, superior customer service, and engineering excellence. Our products are used in a broad range of applications including security, electronics, industrial, consumer products, aerospace, medical devices, and automotive. The diversity of applications makes us a strong and resilient business. WEGhas locations in Naples, FL, and Loveland, CO.
Wire Experts Team, Inc. is the Employment Business Unit of WEG. Wire Experts Team operates all payroll and benefits for WEG. You will receive an email from Wire Experts Teamafter you complete the online application.
What Makes Us Unique:
We are an Employee Stock Ownership Program (ESOP) company. You will have the opportunity to become one of our employee-ownersat no cost to you! This program allows you to benefit from the contributions and decisions that you make every day.
We are a team of 150+ employee-owners, all willing to assist each other with any task as we drive our continuous improvement mindset. We are always looking for talented, dedicated people to become part of our team. Help us continue our growth while developing professionally, personally, and financially along the way!
Additional Benefits
Great culture of openness, inclusion, and respect
Competitive salary
Profit-sharing opportunities
Time off through PTO,9 paid holidays, and paid family leave (if applicable)