IT Helpdesk (Service Desk Support)
IT Helpdesk (Service Desk Support)
Danta Technologies
San Antonio, TX
See who Danta Technologies has hired for this role
Seeking for an IT Helpdesk (Service Desk Support) - San Antonio, TX (Onsite)
Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.
The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.
- Accept inbound calls; identify, document & troubleshoot technical issues; utilize and contribute to internal knowledgebase; effectively communicate transfer of reported issues to internal/external teams; on-call support on rotation basis
- 1+ years PC support experience, 6+ months call center support
- 1+ years of experience supporting PC operating systems including Windows 7 and Windows 10
- 1+ years of experience supporting mobile devices such as Android or Apple Tablets / Phones
- 6+ months of experience with MS Office applications (Word, Excel, PowerPoint, Outlook, etc.) ability to create, edit, save, and send
Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.
The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.
-
Seniority level
Associate -
Employment type
Contract -
Job function
Information Technology -
Industries
IT Services and IT Consulting
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