IT Systems Support Representative Posting for Indeed:
Position: IT Systems Support Representative
Company: Echo Data/AMS East
Location: New Holland, PA Division
IT Systems Support Representative
Looking for an exciting and rewarding position in the e-commerce industry?
For a company who truly cares for its employees and provides a supportive team oriented environment?
Positions that offer valuable experience, skills training and opportunities for growth in a quickly expanding industry?
Competitive wages, comprehensive benefits and overtime pay to enhance & grow your income?
Wait, you also like the idea of end of year Bonuses too?
EchoData/AMS East is looking for great people to join our team!!
EchoData/AMS East delivers world class fulfillment, distribution and customer service to major brands across the globe. In January of 2020, EchoData Group merged with AMS Fulfillment to become a national bi-coastal leader in the fulfillment industry. Our strategic fulfillment locations, totaling over 800,000 square feet, are based in Pennsylvania, Delaware and Southern California enabling 2 day ground delivery to over 90% of the US population.
We are looking for an experienced computer support professional to provide user support and networking administration tasks on a corporate Microsoft Windows based network, at multiple locations. Primary work location would be in New Holland, PA.
Primary Function
Assists in the installation, maintenance, and general support of network systems, desktops, laptops, printers, and shipping equipment. Assists users with questions or problems and general desktop support.
Duties And Responsibilities
Support for both internal users and the company’s clients including application and OS support (Microsoft Windows, Office, ERP software, etc.)
PC desktop/laptop setup and maintenance
Printer setup maintenance and troubleshooting
Networking/phone support and troubleshooting, including site wiring
Any other duties as requested by the IT Manager
This position may require that duties be performed during extended hours and may require on-call support from time to time.
Qualifications
The candidate for this position should:
Be self-motivated and have good organization and prioritization skills
Have formal training in computer-related area
Have job experience troubleshooting and fixing computer equipment
Have general working knowledge of operating systems, computer architecture, networks, and databases
Be able to physically handle and move computer equipment and run network cables, sometimes using ladders or lift equipment
Have good communication and inter-personal work skills
Enjoy learning new skills and technologies
Proficiency assessment exam may be required
Pay Rate $20.00 an hour based upon experience
Preferred Education
Associate’s Degree
Echo Data Services, LLC. Benefits package includes medical, dental, vision, 401(k), paid time off, short and long term disability and a casual attire environment.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule
8 hour shift
Monday to Friday
Work Location: In person
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Warehousing
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