IT Systems Analyst

Description: The Senior IT Analyst will work with Infrastructure teams to define project requirements and create system documentation. The position will also work with Infrastructure teams, project managers and other internal and external parties as needed to help facilitate the successful completion of company projects and initiatives. The position will serve as a mentor for other Analysts on the team and take on special projects as assigned.

The range for this role is 94k to 117k, most offers will be at 100 to 110k.

• Lead, supervise, and mentor the IT Infrastructure Systems Analyst I. This includes managing their workload and assigning tasks as needed.
• Maintain an understanding of project management principles to serve as the point person for other team members.
• Collaborate with supervisors, managers, and users to gather, define, and document infrastructure project scope, objectives, deliverables, timelines, resource, and configuration requirements.
• Coordinate and facilitate infrastructure project meetings, including scheduling, agenda preparation, and documentation of meeting minutes and action items.
• Lead the project team in identifying issues and risks associated with the infrastructure project, and formulate plans to mitigate each.
• Support infrastructure teams in reporting and communicating project status updates, issues, and risks to stakeholders, ensuring timely and accurate information flow.
• Lead the preparation and distribution of project reports, presentations, and other project-related documentation.
• Act as the liaison between infrastructure and application development teams, relaying information in an easily to understand manner.
• Represent infrastructure interests and ensure that all technical designs meet business needs.
• Assists infrastructure and application development teams to complete service design packages and maintain service catalog, along with its supporting documents.
• Report on the overall health of IT Infrastructure and the supported applications.
• Support documentation and audit activities around Sarbanes-Oxley, Payment Card Industry, Data Security Standards and other regulatory requirements.
• Manage communication, submission, and verification of purchase orders, invoices, and contracts for the infrastructure team.
• Assist with annual project and capacity planning.
• Lead annual budget planning working closely with senior leadership.
• General understanding of project management principles.