IT Technician - NYC Hybrid Role

About Us:

YipitData is the leading market research and analytics firm for the disruptive economy and recently raised up to $475M from The Carlyle Group at a valuation over $1B.

We analyze billions of alternative data points every day to provide accurate, detailed insights on ridesharing, e-commerce marketplaces, payments, and more. Our on-demand insights team uses proprietary technology to identify, license, clean, and analyze the data many of the world’s largest investment funds and corporations depend on.

For three years and counting, we have been recognized as one of Inc’s Best Workplaces. We are a fast-growing technology company backed by The Carlyle Group and Norwest Venture Partners. Our offices are located in NYC, Austin, Miami, Denver, Mountain View, Seattle, Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore. We cultivate a people-centric culture focused on mastery, ownership, and transparency.

About The Role:

YipitData is looking for an IT Technician (official title: "IT Engineer") to join our growing Information Technology Team! The Information Technology team is responsible for building and maintaining the technical infrastructure that allows YipitData to rapidly grow and scale, and ensure our team has the tools to do their jobs.

We’re looking for someone with a modern IT Infrastructure toolset, focused on SaaS tools and MacOS, IOS and Android devices, in order to provide exceptional support for our rapidly growing team.

This is a NYC region hybrid opportunity (where our headquarters are located) with the opportunity to work remotely on some days when on-site work is not needed.

As Our IT Engineer, You Will:

• Remotely administer and troubleshoot systems (Mac OS laptops, MDM, software, Cloud SaaS, networking gear, etc.)
• Support systems including but not limited to Kandji, Google Workspace, CrowdStrike, Slack, Zoom, Okta, and more.
• Research and implement new solutions for technical challenges (processes, file storage, device management, access permissions, etc.)
• Manage laptop inventory, ensuring accurate tracking and upkeep of all devices
• Work with our Security and Infrastructure teams to implement security policies
• Work with IT vendors
• Maintain an IT asset list
• Proactively create and update documentation and training pertaining to IT-related processes/resolutions, and assist in developing policy documents regarding internal policies and external compliance requirements
  
  

You Are Likely To Succeed If:

• You have 2+ years of experience working in a modern IT environment and are comfortable maintaining and supporting SaaS tools, a remote work environment, and have a working knowledge of MacOS
• You know how to automate aspects of our IT environment using code (ex. Shell scripts, Python)
• You’re comfortable working in a fast-paced environment, with a diversity of users across the spectrum of knowledge levels and experience
• You have experience working on IT projects that help transform the business
• You learn quickly
• You enjoy working in a small but tight-knit team
• You have a love of technology and are excited about working with others!
  
  

What We Offer:

Our compensation package includes comprehensive benefits, perks, and a competitive salary:

• We care about your personal life and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!
• Your growth at YipitData is determined by your impact, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust.
• The annual base salary for this position is anticipated to be up to $100,000. The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, and abilities, as well as internal team benchmarks.
• This position directly supports our headquarters office in New York, NY, and will require in-person travel to our office 2-3 days per week.
• Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship.
  
  

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

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