Jr. Network Engineer

Responsibilities:

• Assist the network staff with daily management of servers, create and manage user accounts, access to files, rights to groups, etc.
• Assist in monitoring the SHA network Maximo queue, triage and resolve service requests assigned to the queue. Document resolutions in the service request worklog.
• Attend staff meetings as well as other meetings as required. Document knowledge base as well as create, update, and maintain documentation for SHA OIT.
• Participate in the planning and execution of infrastructure development, including patching, expansion, and enhancement.
• Participate in training sessions, team meetings and meetings with others within SHA as required.
• Ensure SHA OIT’s Standard Operating Procedures (SOP), policies and procedures are followed.
• Follow On-Call duties as part of the On-Call rotation:
• One (1) week every seven (7) weeks is a 24-hour day. While On-Call during business hours, are required to answer the On-Call phone as well as respond to On-Call emails. After hours, phone calls to On-Call are to be answered immediately and emails responded to (if necessary) by the next morning.

Basic Qualifications:

• 3 years of experience working in a network and IT systems environment, including protocols (TCP/IP), equipment and services (DNS).
• 3 years of experience with Microsoft Windows server family, including all of Windows Server 2008, 2012 and 2016, Microsoft file and print services, windows terminal server, server security, including group policy.
• 3 years of experience with Microsoft Active Directory, Microsoft Exchange online and Microsoft Outlook client technologies, including Office 365.
• 3 years of experience with Storage Area Network (SAN) and switch architecture, including working with volumes/partitions, disk sets, arrays, RAID storage pools and hardware.
• 3 years of experience in Virtualization technology, including use of product suites from VMWare.
• 3 years of experience in Commvault, Sans and NetApp.
• 3 years of experience with server performance monitoring and utilization of associated tools, managing block-level backup and associated backup/recovery methods.
• 3 years of experience creating, updating, and maintaining network and IT system policies, procedures, and related documentation.

Preferred Certification:

• Cisco Certified Network Associate (CCNA)
• Cisco Certified Network Professional (CCNP)

Education:

• Bachelor's degree in a related field or equivalent experience.