Junior Network Administrator
Junior Network Administrator
MV Transportation
Baltimore, MD
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Responsibilities
MV Transportation is seeking a Junior Network Admin . This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. The Computer Network Admin is responsible for handling various technology issues related to a transit environment and also supporting corporate infrastructure.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
Responsibilities
MV Transportation is seeking a Junior Network Admin . This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. The Computer Network Admin is responsible for handling various technology issues related to a transit environment and also supporting corporate infrastructure.
- Provide support for MV’s IT environment for the client control-center and multiple providers. Currently, the environment includes production and training environments supporting approximately 50 desktops and 15 notebooks.
- Responsibilities include desktop, telephone, application, & network support.
- Interacts with internal clients on all levels to help resolve IT-related issues for MV’s client contract, including remote support for providers accessing client’s IT systems.
- Must be available for after-hours or weekend support as needed and respond in a timely manner.
- Assists with the procurement of all software, hardware and other IT supplies related to the Mobility Transportation client contract.
- Ensures that company assets are maintained responsibly.
- Other duties as assigned.
- Provides support for MV and client staff for existing Trapeze scheduling, routing, dispatch, eligibility and customer service applications.
- Develops best-practices and recommend system improvements to optimize features and modules within the Trapeze environments.
- Assists with testing, installation, implementation and training of application upgrades, as well as new applications, including planning and analysis tools, as they relate to the contract.
- Create and/or edit documentation related to the installed applications.
- Provide support for PTT radios for the control center and multiple providers.
- Manage PTT radios by assigning to dispatch station and maintaining a sign out sheet for overflow dispatch staff, ensuring devices are charged for daily use and that spare batteries are available.
- Responsible for assigning, labeling, programming, and replacing broken devices for control center and multiple providers.
- Highly proficient with Trapeze transit software is a MUST.
- Proficiency with Active Directory, relational databases (MS SQL Server preferable) and networking.
- Proficient with the company's major IT systems, services and technology frameworks (e.g. cloud computing, server virtualization, application delivery controller, etc.).
- Thorough understanding of computer, server, network, printer and peripheral hardware.
- Experience supporting Windows 7, 10, Server, 2012 & 16, and Microsoft Office applications.
- Excellent communication and decision-making skills.
- Experience with desktop, server and network management tools.
- Experience with Cisco switches and routers.
- Familiar with backup and disaster recovery.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Ground Passenger Transportation
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