Key Account Manager (Junior Account Manager)

About Us

Hu was founded to unite simple ingredients and unbeatable taste and has been delivering on this ambition for over 14 years. Today, Hu makes indulgent, simple ingredient chocolate sold in grocery stores from coast to coast.

What started as a belief that the right food can heal us turned into a NYC based fast casual restaurant, Hu Kitchen, that aimed to do just that - harness the power of simple, clean, and responsible ingredients into delicious food. Hu’s founders couldn’t find a chocolate that met their standards, so they made their own, and the rest is history.

Today, we make chocolate in all shapes and sizes, the chocolate that started it all, our award-winning dark chocolate bars, milk chocolate bars, baking chocolate and chocolate-covered nuts and fruit. We aim to be a brand that leads with taste and only simple ingredients while balancing that ambition with a human-centric focus on purpose, sustainability, and ethical sourcing.

About the Role

Hu is looking for chocolate-loving Key Account Manager(s) to drive growth with our Independent Retail Partners and manage our Third-Party Merchandising relationships. A great candidate will have knowledge of the CPG sales process, understand fact-based selling, and familiarity with merchandising practices.

There are two open Key Account Manager roles open at this time: one focused on East accounts, the other focused on West accounts.

These positions report to the Sr. Sales Manager of Natural and will be fully remote roles.

Responsibilities:

• Lead our Independent business nationally across both the Natural and Conventional Channels
• Work collaboratively with the Natural & Conventional Sales Managers to help deliver annual sales volume, trade spend, and ROI targets with our Independent Retail Partners
• Track performance, ensure proper ordering cadence, and managing customer forecasts
• Own the relationship with both the Buyers & the Brokers over your accounts
• Utilize shopper and syndicated data to create impactful stories to execute sales initiatives
• Category review presentation preparation – pulling data, PowerPoint building, SKU rationalization, shelf placement analysis, promotional frequency
• Establish promotional calendars for your accounts and work with the Trade Marketing Team to implement revenue driving programs (Case Stack Deals, Shipper Deals, etc.)
• Monitor the performance of our Third-Party Merchandising teams to better sell in innovation and close retail voids

About You

Do you have a desire to be an entrepreneurial sales superstar? With a love of chocolate bordering on the dangerous? Then Hu would be honored to have you on our team. The requirements of the role are:

• Experience creating fact-based selling stories from syndicated data sources (SPINS, Nielsen, IRI)
• Hunter mentality when it comes to seeking new accounts & opportunities to grow the business
• Dynamic, hands-on learner with success as a top-performing CPG professional
• Ability to foster strong partnerships with brokers and third-party merchandising teams while driving growth
• Comfort leading meetings with a desire to develop a career within sales
• Fluent in Power Point, Excel, and would consider yourself data-savvy
• Desire to work in a start-up environment for one of the fastest growing CPG companies in the industry
• Ability to travel for customer meetings and trade shows (approximately 1-2x per month)
• 2+ years of experience in CPG Industry or related industry

Why should you work for Hu:

Incredible benefits:

• Competitive pay based on the work you do and the value you add. Not where you live, or your previous salary.
• 401k with company match.
• Experience in leading packaging development
• Incredible Healthcare coverage for you and your family. (We even have two plan options that are 100% paid for)
• Summer Fridays!
• Generous PTO policy, plus extra time when you volunteer.
• Learning & Development yearly stipend.
• We work remotely and have all-company retreats in super fun locations.
• We love our little Humans. That’s why new parents get 12 weeks of parental leave.
• Free chocolate!

Our Culture

• Diversity, Equity and Inclusion is important to us. Our incredible employees lead our DEI Council.
• Employee Volunteer Program – giving back is what makes us Human. We partner with incredible organizations to give opportunities to our employees to give back.
• We are big proponents of Humility (it’s one of our Values). At Hu, we foster a feedback orientated environment
• We are a small team (but growing) – you can help shape our culture! You also see how your work moves the needle. Your contributions are recognized, rewarded and above all, valued.
• We are a small but fast moving company and the growth opportunities are endless!

Hu Mission and Values

Our Mission:

We obsessively vet every ingredient to unite unbeatable taste with unmatched simplicity. We go beyond what is easy and expected to ensure that our products and our practices are ethical and put humanity first. We help people Get Back to Human.

Our Values:

Humanity – We use our company to create positive impact for our fellow humans from growers to eaters, from bean to bar, from our communities to our world at every possible point.

Hunger – We have an insatiable hunger to make the best possible products and to keep making them better. We craft food that no one else can because we never sacrifice taste or our ingredient guardrails.

Hustle – We celebrate willingness to work both hard and smart, acting entrepreneurially with perseverance, tenacity, and ingenuity.

Humility – We face both our successes and setbacks with a mindset of growth, constantly questioning, learning from and evolving past convictions.

Equal Opportunity Employment

As Hu’s first value states, we use our company to create positive impact for all humans. We seek to recruit and include people with a diversity of abilities, backgrounds, and cultures to better serve our diverse community of customers.

Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities. Applicants and employees are protected from discrimination under Federal law. For more information, please see EEO is the Law.