Lead Interpreter

Language forms the bedrock of understanding, empathy, and connection. We are searching for a versatile Interpreter who can bridge the linguistic gap in diverse scenarios ranging from medical, legal, community, to everyday interactions. The Lead Interpreter will play a key role in coordinating and overseeing interpretation assignments, maintaining linguistic accuracy, and providing guidance to a team of interpreters. This role involves managing interpreting projects, performing interpretation, quality assurance, and contributing to continuous improvement efforts.

Key Responsibilities:

• Interpretation Leadership:
• Lead and coordinate interpreting assignments, including simultaneous and consecutive interpretation
• Assign interpreting tasks to team members and manage their workflow. Including scheduling, task prioritization, and administrative tasks as needed
• Ensure compliance with project timelines and quality standards
• Interpretation and Adaptation:
• Perform interpretation tasks for various settings, such as meetings, conferences, interviews, and medical appointments
• Adapt interpretation to different dialects, regional variations, and cultural nuances
• Quality Assurance:
• Conduct regular quality assessments and reviews to maintain the highest level of linguistic accuracy
• Develop and enforce interpretation and quality assurance standards
• Team Collaboration:
• Foster a collaborative and supportive work environment for interpreters
• Provide mentoring and guidance to junior interpreters
• Collaborate with cross-functional teams to meet client requirements
• Terminology Management:
• Maintain and update terminology databases and glossaries
• Ensure consistency in terminology across interpreting assignments
• Process Improvement:
• Identify opportunities for process improvement and efficiency in interpreting services
• Participate in the development and implementation of best practices and workflow enhancements
• Client Communication:
• Liaise with clients to understand their specific interpretation needs and preferences
• Address client feedback and ensure their satisfaction with interpreting services
  
  
  

Requirements

• Bachelor's degree in interpretation, linguistics, or a related field (Master's degree preferred)
• Proven experience as an interpreter, including 2 years leadership experience project management or lead interpreter role
• Minimum of 7 years of professional experience as an interpreter, with exposure to medical, community, and legal interpreting scenarios
• Proficiency in multiple languages, including fluency in source and target languages
• Strong cultural competency and sensitivity
• Professional experience as an interpreter with exposure to medical, community and/or legal interpreting scenarios
• Excellent communication and active listening skills
• Familiarity with use and setup of interpreting equipment and technology
• Exceptional organizational and multitasking abilities
  
  
  

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Work From Home