Lead Teller

Applied Bank, the #1 Healthiest Bank in America, and Delaware's Top Rated Bank, located in WilmingtonDE, iscurrently seeking an energetic and customer focused Lead Bank Teller.The Lead Teller is responsible for assisting the AVP Operations in performing activities within the branch to accomplish corporate marketing and sales objectives. This individual will also aid in attracting new business to the branch, while maintaining existing customer relationships. The Head Teller is responsible for complete comprehension of the processes, functions, and procedures associated with the Teller and Customer Service Representative positions. The Head Teller is responsible for day-to-day transactions that occur within the bank in a timely, efficient, and professional manner.

SHIFT- M-F 8AM-5PM

Essential Functions

• Responsible for carrying out the opening and closing procedures of the branch in compliance with established bank standards.
• Assist bank customers with deposits and withdraws, resolving any account discrepancies or inaccuracies, and the cross selling of bank products or services.
• Complete monthly teller audits for the vault, ATM, TCR, Money Orders, Cashier's Checks and tellers.
• Monitor Teller differences and takes corrective action upon identification of discrepancies.
• Responsible for currency orders and currency pick-ups to maintain the branch cash levels.
• Ensure that all tellers remain within the individual drawer limits.
• Responsible for the vault and ATM cash reconciliation and replenishment.
• Assist with scheduling the branch staff and ensure the completion of daily marketing calls.
• Train Teller staff on bank procedures, sales and customer services strategies or techniques.
• Assist in the merchant application and implementation process.
• Assist in Applied Bank's overall compliance with Bank Secrecy Act (BSA) rules and regulations including the collection and verification of new account information (including OFAC obligations, beneficial ownership, and high-risk account determination), the detection and reporting of currency transactions, the issuance of monetary instruments, and ongoing vigilance to detect and report unusual or suspicious activity
  
  

Education & Work Experience

• Associate's degree from an accredited college or university with a concentration in Business or Management and/or
• 2 or more years Retail or banking experience required.
  
  

We are an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, national origin, age, sexual orientation, color, ancestry, familial status, marital status, veteran status, genetic information and physical and mental disabilities and any other characteristic protected by law.