First Bank Texas is looking for creative, curious, goal oriented, relationship builders to provide
excellent customer interactions while offering customized solutions to specific needs.
Company Vision
We engage with each other, customers, and our communities to ensure they say “That’s My Bank” for
generations.
Position Vision
Provide a level of service and needs based relationship management that results in extreme customer
loyalty. Our
Loan Assistants use creative problem-solving skills to ensure our customers only need one bank –
First Bank Texas.
Position Summary
Our Loan Assistants have a passion for building relationships, filling customer needs and
delivering excellent customer service. The person in this position is the face of First Bank Texas
and uses their creativity, curiosity, and relationship skills to exceed customer expectations.
You will provide expert financial advice and great service, while adhering to established Bank
policies, procedures, and objectives. Performs any function, within scope of authority and
expertise, to provide the highest level of service and responsiveness to customers and co-workers.
Strive for excellence in conducting needs-based conversations to identify solutions for customers.
Duties And Responsibilities
Developing and maintaining customer relationships by using our needs-based solution development
process. Being fully knowledgeable and skilled in the Loan Assistant position.
Adhering and complying with lending procedures including compliance requirements for both
personal and business account relationships
Assisting loan officers and other personnel to ensure proper related documentation is prepared
and or provided.
Sets up and maintains credit and other files for documentation compliance and exception
monitoring, vehicle title work and UCC filings.
Assures compliance with all Bank policies, procedures and procesess, and all applicable state
and federal banking laws, rules and regulation, and adheres to Bank Secrecy Act (BSA)
responsibilities.
Promoting business for First Bank Texas by maintaining good customer relations and referring
customers to appropriate staff for new services
Participating in monthly branch audit activities
Desired Qualifications
At least two (2) years banking experience required
Experience with needs-based selling
Excellent interpersonal skills – verbal and listening proficiency
Strong attention to detail
Passion for providing outstanding customer service to all clients
Applications will be accepted in person at: First Bank Texas 4201 Buffalo Gap Road Abilene, TX 79606*
Equal Employment Opportunity Policy
First Bank Texas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Reasonable Accommodations Statement
First Bank Texas is committed to the full inclusion of all qualified individuals. In keeping with our commitment, First Bank Texas will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact LaShanna Rowe, VP Human Resources (325) 793-5029 and/or email at lashanna.rowe@go2fbt.com
Seniority level
Entry level
Employment type
Full-time
Job function
Finance and Sales
Industries
Banking
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