Raphael & Associates is a third party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and we tailor our services to our client’s specific needs. As a claims organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry!
As a leading organization in the industry, we offer dynamic and challenging opportunities to individuals who want to make a difference. We value camaraderie, vision, a passion for excellence, creativity, and a “roll-up-your-sleeves, get it done” mentality. We are searching for experienced, energetic, creative, and self-reliant professionals for exciting career opportunities!
Job Summary:
The work of our field adjusters directly attributes to the success of our organization. You have the ability to make a meaningful impact by leveraging your industry expertise, customer service skills, and ability to execute with a high degree of professionalism. This is the perfect opportunity for a self-motivated and skilled adjuster to apply their knowledge and grow with a forward-thinking organization!
Responsibilities:
End to end management of liability loss claims from the field according to policy coverage and state requirements
Conduct thorough field investigations to determine theory of negligence and determine who is at fault for various liability situations
Make prompt contact and interview related parties including insured, witnesses, and others as appropriate. Take detailed notes of your interactions and enter them in our internal claims handling software
Identify any subrogation potential and liability exposure and consult with supervisor
Work seamlessly with internal examiners and management to prepare reports for clients
Appropriately represent the company by executing a high level of service and maintaining professionalism at all times
Key requirements:
At least 3+ years of relevant experience
Must maintain current and valid adjuster license(es) if applicable
Must maintain a valid driver’s license
Strong project management skills and ability to work independently
Strong working knowledge of negligencelaws
Excellent human relations and customer service skills
Experience with ImageRight, or similar is a plus
Experience at an independent adjusting company a plus
Must have physical ability to conduct the responsibilities of the position (carrying 30+ lbs)
Benefits and Perks:
We are an organization that recognizes and appreciates hard work! We offer a competitive compensation package commensurate with experience, including salary, bonus, paid time off, medical/dental/vision/life insurance and 401k (with matching!). Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company!
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance and Sales
Industries
Internet Publishing
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