Loan Processor Assistant

The mortgage Loan Processor Assistant (LPA) partners with Loan Processors (LPs) to facilitate a smooth transaction experience for our brokers and borrowers.

The LPA role is an entry level position offering an exciting opportunity to initiate a career in the mortgage industry. Attention to detail, passion for process, and obsession about excellent customer service are critical. The LPA is responsible for prioritizing and executing tasks but is supported by an experienced loan processing mentor and advanced technology solutions. The Loan Processor Assistant is exposed to very sensitive personal information of our borrowers, so high levels of integrity and discretion are expected and non-negotiable.

Essential Duties

• Support Loan Processors with tasks related to ordering and receiving services such as title, appraisals, homeowner's insurance and verifications of employment.
• Manage the statuses and follow-up communications with 3rd party mortgage services providers such as appraisers and title companies.
• Collection and stacking of documentation for post-closing compliance quality control.
• Execute a Closing Checklist to confirm that all regulated and reportable information is captured in a loan file before closing the file in our system.
• Communicates well, both verbally and written
• Provide prompt, warm, and memorable service
• Understanding and knowledge of TILA-RESPA Integrated Disclosure Rule (TRID) is a plus.
  
  

License/Certification

• Any necessary mortgage licensure will be managed by the company
  
  

Experience

• Required: Minimum 1-year experience in a customer-facing service role
  
  

Hire Range/Rate

$37,500 - $43,500

Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.

• Competitive Medical, Dental, and Vision benefits
• Retirement plans with optimal company match
• Annual bonus/merit opportunity
• Educational Assistance
• Medical Health support program
• M.O.R.E. Events offered in-person and virtually
• Mentorship program
• Employee Resource Groups
• Community Engagement
• Diversity, Equity, and Inclusion
• Parenting
• Remote
• Woman at RE/MAX
  
  

RE/MAX, LLC./Motto Mortgage

Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, training, and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!*

RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!

RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. All persons shall be afforded equal employment opportunity.

• As measured by transactions slides
  
  

Application Deadline: June 20, 2024