This range is provided by LX Pantos America, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$80,000.00/yr - $90,000.00/yr
Direct message the job poster from LX Pantos America, Inc
LX Pantos America, Inc. endeavors to create customer value in various logistics areas, such as project cargo, breakbulk, general cargo, consolidation, door-to-door service, container freight, bonded transportation, customs clearance, delivery, storage, and consulting, through its global networks that aim to reduce customers' logistics cost and provide top-notch services as well as its network systems that connect major ports and airports worldwide.
At LX Pantos America, Inc. we look for employees who like a challenge and can leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and LX Pantos America. If you’re looking for a growth opportunity, join us at LX Pantos America.
We are currently searching for a highly motivated Logistics Operations Manager.
CORE ROLES & RESPONSIBILITIES
Manage E-commerce accounts including field operation WH and transportation and manage P&L.
Communicate between any customer and vendor for order and sales fulfillment
Vendor management including Staffing company
Enter and process into system any invoices issued to customers
Verify and record any invoices received from vendors
Monitor and manage customer queries and issues; report to sales management for prompt solution findings as needed
Facilitate customer service requests and inquiries with UPS, Fedex, USPS etc (Claims, Tracking, etc.)
Analyze sales and operation KPIs (timely order fulfillment, customer satisfaction, etc.)
Support the sales management with administrative tasks (sales quotes, proposals, contracts, agreements, etc.)
Keep track and respond to any other ad hoc requests and tasks as assigned
REQUIREMENTS
Bachelors Degree in Business Management, Business Administration, or related (Preferred)
Bilingual in Korean and English is required
Minimum 6 years of experience in Logistics Operation or CS Operations
Strong interpersonal and communication (verbal and written) skills
Ability to work in a fast-paced environment within a team setting
Professional Working or Bi-lingual in English and Korean (Preferred)
Proficient in Microsoft Office (Outlook, Excel, PowerPoint, etc.)