Manager, Digital Investigations

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Manager, Digital Investigations with our Global Security team to make more of your specialist expertise and experience.

Make your mark in the AIG Global Security team

AIG is committed to ensuring the security of its employees and providing a safe and secure workplace. The AIG Global Security team is focused on Physical Security, Security Operations, Executive Protection, and Investigations. The Global Investigations Division conducts investigations into physical security related incidents as well as the investigation of external (non-claims) related fraud and scams aimed at the firm.

How You Will Create An Impact

• Conduct Open-Source Investigations on case investigations to support the Investigation team and other security teams.
• Respond to any reports of scams or external fraud attempts (non-claims related) against the firm and conduct investigations into the attempt working with the Snr Manager, Field Investigations
• Build cases and profile the offenders, working with Legal to ensure that any take-down notices are implemented.
• Collect and manage investigation data to produce actionable intelligence for follow up proactive case work.
• Manage the Investigation case management system, keeping information up to date and producing reports on all Global Security case work.
• Maintain contacts with relevant industry specialists, industry associations and police/law enforcement on all levels.
• Manage all vendors associated with Open-Source Investigations and proactive investigation work.
• Act as a subject matter expert on the Third-Party Background Check program to assist with increasing compliance of the program and reducing risk to the firm.
• Support the Global Security Operations and Proactive Intelligence teams as needed.
  
  

What You Will Need To Succeed

• 5+ years of proven experience in conducting open source / on-line investigations within a security or police/law enforcement environment.
• A high-level knowledge base of conducting desk-top investigations and using data to support case work.
• Having knowledge of and maintaining access to, Country/Federal, Province/State and Local level Joint Task Forces and Police/Law enforcement agencies.
• Detail orientated with strong organizational and administrative skills.
• Effective decision making and problem-solving skills.
• Strong capabilities for data entry and customer service (use of Power BI, Salesforce, Microsoft Word, Excel, Power Point, and e-mail).
• Capable of efficient and organized multitasking with the ability to work under time constraints, meeting deadlines.
• Travel and extended work hours may be required from time to time.
  
  

Ready to step up to new challenges? We would love to hear from you.

Enjoy Benefits That Take Care Of What Matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:

CS - Corporate Services

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

AIG Employee Services, Inc.