Our sales and partner management teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it.
About the Role
We're looking for a Manager in Sales Strategy & Operations to drive business decisions and strategic initiatives across our small business (SMB) cohort. You combine business context and technical skill to define and execute our overall go-to-market strategy, identify and implement efficiency improvements to optimize business impact, and drive tactical day-to-day operations. You will work cross-functionally between our sales, merchant, operations, product, and analytics team to strengthen the partnership between DoorDash and our SMB partners.
You're excited about this opportunity because you will…
You solve problems from first principles. You're excited to solve problems in innovative ways, and you resist "this is how it's always been done" thinking.
You're equally comfortable operating at 10,000 feet and 1 foot. You don't hesitate to get in the weeds and operate at the lowest level of detail, but you're just as comfortable thinking long-term. No job is beneath you.
You are an owner. You have a demonstrated success of owning and executing multi-stakeholder projects with strong bias for action
You're unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
You're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL or modeling in Excel.
We're excited about you because…
You have 6+ years of experience in consulting, strategy, business development, operations, technology, banking, analytics or related experience with a track record of leading initiatives and hitting goals
You are a strong business thinker, able to use 'first principles' to solve challenging business problems at their root level
You are data-driven, able to analyze data with strong attention to detail and accuracy, and passionate about telling the story behind the numbers
You are comfortable in a fast-paced, constantly changing team-oriented environment and able to manage multiple deadlines simultaneously
You are a team player who enjoys collaborating with a diverse team and a variety of stakeholders
You have proven ability to achieve expert level in:
Querying languages and data analysis tools such as SQL
Data analysis tools like Microsoft Excel or Google Sheets
Presentation software like Microsoft PowerPoint or Google Slides
Data visualization platforms like Tableau or Sigma
Compensation
The location-specific base salary range for this position is listed below. Compensation in other geographies may vary.
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary is localized according to employee work location. Please discuss your intended work location with your recruiter for more information.
DoorDash cares about you and your overall well-being, and that's why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.
In addition to base salary, the compensation package for this role also includes opportunities for equity grants.
We expect this position to be filled by 8/5/2024.
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on June 20, 2024.
Please see the independent bias audit report covering our use of Covey here.
Colorado Pay Range:
$118,800—$178,200 USD
California Pay Range:
$125,400—$198,000 USD
New York Pay Range:
$132,000—$198,000 USD
Washington Pay Range:
$125,400—$188,200 USD
Washington D.C. Pay Range:
$125,400—$188,200 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Technology, Information and Internet
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