Manager, Technical Writing

Do you ever wonder what happens inside the cloud?

DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world.

DigitalOcean’s Developer Content Team is searching for a skilled Manager, Technical Writing to help grow our technical content by leading parts of our content strategy, managing a team of technical writers, and ensuring high quality across technical content published on DigitalOcean’s Community website.

As a Manager, Technical Writing, you will brainstorm new topics and guide writers by providing editorial feedback on our articles, which cover software development, DigitalOcean products, managing Linux infrastructure and servers, and installing and configuring software. You will advocate for our readers by aligning content to our style guide, ensuring the content works as written, and rewriting articles. The ideal candidate will have experience in technical writing or editing, with the desire to be a player-coach who can be hands-on with content creation while also contributing to the big picture of our content strategy.

What You'll Be Doing

• Writing, editing, and publishing tutorials about real-world projects in the areas of software development, system administration, AI/ML, and DevOps.
• Manage our technical content strategy, including suggesting new topics and creating processes to help our team deliver content efficiently.
• Managing a team of technical writers, providing editorial feedback and guiding them as they grow their skill sets.
• Utilize metrics and data analysis to refine content strategy, ensuring alignment with business objectives while maintaining a strong focus on producing high-quality educational content.
• Applying your editorial skills to improve the technical details, explanations, and quality of writing in each tutorial to ensure the best outcomes for developers.
• Ensure strong collaboration and partnership with other teams including Developer Marketing, Developer Community, and Developer Advocacy.
• Testing the tutorials you publish to ensure they work.
• Prioritizing the maintenance of content based on various metrics and business cases.
  
  

What You'll Add To DigitalOcean

• Previous experience writing and editing technical content for technical communities on topics such as software development, AI/ML, or system administration.
• Experience with at least one of the following front-end languages or frameworks: JavaScript, React, or Angular.
• Experience with at least one of the following back-end languages or frameworks: Go, Python, Node.js, or Django.
• Ability to explain software development concepts and best practices and research new and unfamiliar subjects.
• Comfort with providing and receiving honest and thorough feedback.
• Experience with the Linux command line, server web application setup, deployment, and overall Linux server administration is a plus.
• Familiarity with DigitalOcean’s existing content library and DigitalOcean products is a plus.
  
  

Why You’ll Like Working for DigitalOcean

• We are proud to work here. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud computing so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
• We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
• We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support your overall well-being, from one-time work from home stipend to wellness allowance to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
• We reward our employees. The salary range for this position is between $125,000 - $142,000 based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
• We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
• This is a remote role