Managing Director

Job Summary:

The Managing Director is responsible for overseeing the overall operations, growth, and profitability of the practice. As a strategic leader, the Managing Director will spearhead business development initiatives, foster client relationships, and ensure the delivery of high-impact marketing solutions. This position demands a visionary leader who can drive innovation, lead cross-functional teams, and manage financial performance while maintaining a creative and collaborative culture within the agency.

Key Responsibilities:

Strategic Leadership:

• Develop and execute the agency’s long-term strategy, driving business growth and ensuring alignment with the company’s goals.
• Identify market trends, emerging technologies, and new business opportunities to maintain the agency’s competitive edge.
• Collaborate with department heads (creative, digital, strategy, analytics, etc.) to deliver integrated marketing solutions that meet client objectives.

Business Development:

• Drive new business initiatives, leading pitches, proposals, and presentations to win new clients and projects.
• Build a robust pipeline of new business opportunities and partnerships.
• Foster long-term relationships with existing clients, identifying opportunities for upselling and expanding services.

Client Relationship Management:

• Act as the primary point of contact for high-value clients, ensuring strong client relationships and satisfaction.
• Develop a deep understanding of client businesses and objectives, positioning the agency as a strategic partner.
• Monitor and ensure the delivery of high-quality marketing campaigns and projects, addressing any issues proactively.

Operational Oversight:

• Oversee day-to-day operations of the agency, ensuring processes, resources, and timelines are effectively managed.
• Implement best practices to improve operational efficiency, project management, and client service delivery.
• Establish KPIs and performance metrics to track the agency’s success and ensure goals are met.

Financial Management:

• Manage the agency’s financial performance, including budgeting, forecasting, and P&L oversight.
• Ensure profitability by monitoring revenue streams, controlling costs, and improving financial efficiency.
• Work with the finance team to develop pricing strategies, contract terms, and billing processes that align with agency objectives.

Team Leadership & Development:

• Lead, mentor, and inspire the senior management team, ensuring collaboration and a shared vision for success.
• Promote a positive, dynamic, and inclusive work environment that fosters creativity, innovation, and professional growth.
• Ensure the recruitment, development, and retention of top talent across all departments.

Marketing Excellence & Innovation:

• Lead the agency in delivering cutting-edge marketing strategies, campaigns, and solutions across digital, content, media, and creative channels.
• Encourage a culture of innovation by staying current with marketing technologies, tools, and methodologies.
• Evaluate the effectiveness of campaigns and ensure continuous improvement in creative and strategic outputs.

Brand Reputation & Positioning:

• Act as the agency’s representative in the industry, attending events, networking, and enhancing the agency’s profile.
• Build the agency's reputation as a thought leader in marketing, through case studies, awards, publications, and speaking engagements.

Risk & Compliance Management:

• Ensure that the agency complies with all legal, financial, and regulatory requirements.
• Proactively manage any risks associated with operations, client contracts, or financial performance.

Qualifications:

• Bachelor’s degree in Marketing, Business, Communications, or a related field (MBA preferred).
• Minimum of 10 years of experience in the marketing or advertising industry, with at least 5 years in senior management roles.
• Proven track record of managing a marketing agency or significant business unit, delivering successful marketing strategies, and driving growth.
• Strong understanding of digital marketing, brand strategy, content marketing, media buying, and analytics.
• Demonstrated financial management experience, including managing budgets and P&L.
• Excellent client management and relationship-building skills.

Key Competencies:

• Strategic Vision: Ability to set long-term goals and implement strategies to achieve agency objectives.
• Leadership: Strong leadership and people management skills to inspire and lead cross-functional teams.
• Business Acumen: A solid understanding of business operations, marketing trends, and financial performance.
• Client-Focused: Deep commitment to understanding and meeting client needs, with a focus on delivering exceptional service.
• Innovation & Creativity: A forward-thinking approach to marketing, fostering a culture of innovation within the agency.
• Communication: Strong interpersonal and communication skills for engaging with clients, stakeholders, and internal teams.
• Problem-Solving: Ability to identify and resolve issues quickly, ensuring projects remain on track and clients are satisfied.

Working Conditions:

• Fast-paced, creative, and dynamic office environment.
• Occasional travel for client meetings, industry events, and new business development opportunities.
• Ability to work under pressure and manage multiple priorities in a deadline-driven environment.