Managing Director US (E-Commerce/DIY Products)

Managing Director US

The Managing Director will be responsible for the creation and implementation of the North America commercial strategy, opening new sales channels, developing new programs, driving sales quotas through developing strong relationships with customers, connecting with buyers and merchants and managing the commercial team while ensuring growth of the business.

Responsibilities:

• Strategy & implementation
• Manage commercial and operations team (approximately 20 people)
• Serve as the lead point of contact on some ecommerce for customer account management matters
• Manage promotions throughout the markets
• Coordinate marketing with digital team in HQ
• Coordinate with Local operations team
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts and customer stakeholders
• Ensure the timely delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with management team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
• Daily communication and reporting to the corporate office in Israel

Skills & Qualifications:

• BA/BS degree in Business Administration, Sales or relevant field
• Proven 10-15 years’ success as Sales Manager, including multi-year sales growth with customers, and consistent achievement of quotas.
• Experience selling DIY Services / Solutions/ products in an Online Retail environment
• Experience working with mass-market retailer/ in the US market (Walmart, Amazon, Home Depot, Lowes, Costco, Target, Wayfair and others)
• Proven people management skills (10+ people)
• Previous 8 years’ experience in P&L Management and Budget Management
• Out of the box thinker, creative and open to new ideas
• Ability to work with different cultures across different time zones
• Online savvy with a critical eye regarding content and reviews as an end-user/consumer
• Demonstrable ability to communicate, present and influence at all levels of an organization,
• Solid experience with MS Office (particularly MS Excel)
• Familiar with SAP advantage but not required
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong work ethic, and ability to work independently with minimal supervision
• Willingness to travel across the US and Canada