At Nao Medical, we're revolutionizing healthcare by blending cutting-edge technology with heartfelt, personalized care. Over the past 13 years, we've proudly served more than a million New Yorkers at our various locations. Our mission is simple: through our multi-specialty practice, we provide accessible, quality care tailored to each patient's needs. We're breaking down barriers, championing health equity, and delivering value-based care to create healthier communities.
Job Summary
As a Medical Assistant, you will play a vital part in our clinics by providing essential support through a combination of clinical and administrative duties. You will be assisting physicians in patient care, performing various medical procedures, and efficiently managing administrative tasks, thereby enhancing the overall efficiency and quality of healthcare delivery. As a Medical Assistant, you are expected to be cross-trained as a patient care/front desk assistant to provide the best customer care service.
Primary Responsibilities
You will undertake a range of clinical tasks, including taking patient vital signs, assisting with medical procedures, and collecting/preparing lab specimens.
Providing exceptional customer service will be a priority, ensuring prompt and compassionate responses to patient inquiries and concerns.
Efficiently managing front desk tasks, such as patient registration, insurance verification, and appointment scheduling, will be part of your responsibilities as needed.
Adherence to clinic rules, company policies, and brand standards will be essential to maintain compliance and uphold professional standards.
Collaboration with the team will be crucial to delivering timely and outstanding patient care. Embracing personal and professional growth, you will learn from teammates, customers, and managers to continuously improve your skills and knowledge.
Job Requirements Education and Experience:
High school diploma or Associate degree holder
Completion of an accredited medical assisting program (CMA/RMA).
Certification in Basic Life Support (BLS), Phlebotomy, and EKG (Electrocardiogram).
Proficient knowledge of HIPAA regulations, medical terminology, anatomy, and basic clinical procedures.
Preferred but not required: bilingual skills in Spanish and English, experience in using electronic medical records (EMR) systems.
Tech-savvy, customer service-oriented medical assistant with strong communication and interpersonal skills.
Open-minded and adaptable - willing to utilize their skills in various areas to support the entire team.
Empathetic and patient - capable of effectively handling diverse personalities and situations that patients may encounter.
Schedule Requirements:
Ability to work Tuesday, Friday, Saturday, and Sunday (Astoria); Monday - Friday (Downtown Manhattan)
Benefits (Full-Time)
Medical, Dental, Vision, Basic Life, and Short-Term Disability Insurance options for you and your dependents
Paid Family and Disability Leave*
FMLA*
401K Retirement Plan*
Paid Time Off (PTO) Free care for you and discounted care for your family at all Nao Medical locations
Nurturing a passion for promoting a healthier community and opportunities for leadership and career growth
Equal Employment Opportunity Statement
Nao Medical is an Equal Opportunity Employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, age, disability, marital status, sexual orientation, gender identity, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Nao Medical is dedicated to providing a work environment free from discrimination and harassment and treating all individuals with respect and dignity. Combining individuals from diverse backgrounds and experiences creates a more innovative, creative, and productive workforce.
Experience the Nao Medical difference. Join us in transforming healthcare, Nao!
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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