Medical Scribe
New Hope Fertility Center
New York, NY
See who New Hope Fertility Center has hired for this role
General Description: The Scribe/Clinical Coordinator will assist our Reproductive Endocrinology Physicians and nurses with the coordination of IVF cycles and fertility patient treatment plans. In addition, you may also perform a variety of clinical duties under the direction of a physician or physician extender to provide clinical support to our physicians, along with performing patient care administrative duties necessary to deliver quality patient care; being responsible for and ensuring overall satisfaction of the patient experience.
Essential Functions
Essential Functions
- Coordinate all infertility diagnostic tests and treatment plans between patients and physicians.
- Perform clinical functions that impact patient care, patient flow and patient satisfaction.
- Telephone triage with patients regarding patient medication, treatment plans and test results.
- Care of patient through ovulation induction, egg freezing, sperm analysis, IVF and oocyte donation.
- Educates patients on IVF procedures, treatment protocols, medications and injections.
- Responsible for the ongoing communication between the Physician and the patient.
- Counsels patients on infertility treatment protocols.
- Communicates physician orders and instructions.
- Responsible for accurate and timely communication of lab results to patients.
- Maintain Patient charting, testing and flow sheets.
- Knowledge of examination, diagnostic and treatment room procedures related to fertility.
- Ability to remain calm and respond appropriately to all stressful situations.
- Skilled in charting and documenting nursing actions.
- Knowledge of OSHA, FDA, and HIPAA compliance.
- Excellent communication and interpersonal skills.
- Consistently model the organization's philosophy of customer service.
- Meet with patients to coordinate upcoming procedures, review requirements, calendars, and medications.
- Communicate with provider any patient related issues, ultrasound findings and lab results.
- Strong communication skills with professional yet friendly etiquette providing the utmost customer care.
- Must know how to schedule patients in a timely and organized manner.
- Providing compassion and emotional support and counseling to patients throughout the IVF experience
- Interacts with OR clinical staff.
- Bachelor's degree, preferably in Science.
- Minimum 2-3 years experience in a medical setting-preferred
- Excellent work ethic and ability to work both independently and as part of a team.
- Meticulous organizational skills and attention to detail.
- Excellent time-management, customer service, and critical-thinking skills.
- Ability to work well in a fast-paced environment while maintaining composure and an individualized, compassionate approach to patient care.
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Seniority level
Entry level -
Employment type
Other -
Job function
Health Care Provider -
Industries
Medical Practices
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