We are currently seeking a detail-oriented and customer-focused individual to join our team as a Membership Coordinator. As a Membership Coordinator, you will play a key role in supporting the membership department and ensuring a seamless experience for our members. You will be responsible for managing member inquiries, processing membership applications, and assisting with member onboarding and retention efforts.
The ideal candidate is highly organized, possesses excellent communication skills, and has a passion for providing exceptional customer service. The ability to work independently, prioritize tasks, and handle multiple projects simultaneously is essential for success in this role. If you thrive in a fast-paced environment and enjoy working with a diverse range of people, we would love to hear from you.
This position is Part-time position from 20 - 30 hours a week.
The base pay range for this position is a salary range of $16 - $20 per hour. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.
Responsibilities:
Responding to member inquiries via phone, email, and in-person
Processing new membership applications and ensuring accurate data entry
Assisting with member onboarding activities, including welcome packages and personalized introductions
Managing member newsletter
Assisting with the planning and execution of member events
Collaborating with other departments to resolve member concerns and ensure a positive member experience
Maintaining up-to-date membership records and generating reports as needed
Providing administrative support to the membership team, as required
Requirements
Prior experience in customer service or administrative role
Excellent written and verbal communication skills
Strong organizational and multitasking abilities
Proficient in Microsoft Office Suite and Envoy
Attention to detail and high level of accuracy
Ability to work independently and as part of a team
Flexible schedule, including occasional evenings
Benefits
Health Care Plan (Medical, Dental & Vision)
Paid Time Off (Vacation, Sick & Company Observed Holidays)
Family Leave (Maternity, Paternity)
Training & Development
Team Member Referral Program - $250 for any referrals if your referral stays for 3 months, we are always looking for great candidates at fine dining places that have like-minded individuals. Please feel free to forward resumes!
Seniority level
Associate
Employment type
Part-time
Job function
Administrative
Industries
Technology, Information and Internet
Referrals increase your chances of interviewing at 99 Scott Studio by 2x