Microsoft 365/Azure System Administrator

The New York City Department of Environmental Protection (DEP) protects public health and the environment by supplying clean drinking water, collecting, and treating wastewater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. We deliver 1.1 billion gallons of high-quality drinking water per day to 8.5 million New York City residents and more than 1 million people in Upstate New York, and we collect and treat an average of 1.3 billion gallons of wastewater per day.

The New York City Department of Environmental Protection’s (DEP) Business Information Technology (BIT) is responsible for providing quality business, technical and IT system support to our users. This commitment is realized through collaboration, strong relationships, and a unified vision with our partners at DEP to provide quality technology solutions to our business needs. Providing these services allows us to ensure that DEP continues its tradition of delivering excellent service to the residents of New York City.

The IT Automation and Monitoring Engineer position will be responsible for designing, building, and deploying the features of O365/Azure AD, including system administration supports for existing and future systems to enable seamless integration into the agency's environments globally. The focus will be on O365/Azure AD cloud infrastructure, configuration management, and security to leverage corporate identity, network connectivity, and device type to improve employee productivity. The position is to utilize the expert-level experience and knowledge of Office 365/Azure AD architecture, administration's best practice recommendations with a strong understanding of Information Security, Legal, and regulatory/compliance controls required for cloud environments. This position will also be responsible for aiding supervisors with the engineering, designing, leading and testing, migration tooling, and deploying of enterprise messaging and collaboration toolsets in Office 365/Azure AD.

The New York City Department of Environmental Protection's Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Automation and Monitoring Engineer who will report directly to the Director of Infrastructure Services division.

Responsibilities

Under minimal direction of the Unit's Director, the IT Automation and Monitoring Engineer will be responsible for the tasks outlined below:

Administer and support Office 365 suite configurations, policies and analyze, troubleshoot, and deliver Microsoft Cloud solutions on Azure and Office 365 platforms.

Provide subject matter expertise in Office 365 and Microsoft Azure with an emphasis on security (Advanced Threat Protection (ATP) policies for Office 365, Azure AD Identity Protection, Conditional Access (CA), Azure Information Protection, and Office365 Message Encryption), architectural design, migration management and support of large-scale implementations.

Provide subject matter expertise in Compliance & data retention leveraging Office 365 Data Loss Protection (DLP), Cloud Access Security Brokers (CASB), & Native Office 365 capabilities such as retention policies including Office 365 eDiscovery & Advanced eDiscovery

Service Health monitoring using Office 365 console and actively respond based on system alerts and notification.

Implementation of new Office 365 features and functionality (Microsoft Teams, Office 365 Groups, Planner, PowerApps, ) and migrations to a target cloud O365 tenant, whether on-prem to

cloud, cloud-to-cloud, or external productivity to the cloud.

Evaluate needs and deliver solutions using OneDrive, Teams, SharePoint, and other O365 collaboration.

Architecture and engineering of SharePoint, Teams, and Microsoft Office 365 Groups, providing deep technical knowledge on various Teams architecture elements deployed in an Enterprise.

environment.

In-depth knowledge of Authorization & Authentication in Microsoft hybrid environment and experience with Azure AD including Single Sign On (SSO) and Multi-Factor Authentication (MFA)

Assist in developing and implementing support strategies for the various Office 365 applications.

Effectively translate technical specifications, errors, and business logic through written and verbal communications to both technical and non-technical customers.

Minimum Qualifications

• A baccalaureate degree in computer science, engineering or a related field from an accredited college and four years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure; or
• Eight years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure;
• Education and/or experience which is equivalent to "1" or "2" above.
  
  

Preferred Skills

• Preferably Eight to Ten 10 years overall experience with ideally five (5) plus years as an Azure/O365 Administrator experience or in a 5000+ user environment. - Expert knowledge of compute, storage, network, and security in Azure cloud environment - Expert knowledge of Azure Active Directory, EMS, and the Microsoft Identity Platform - Expert knowledge of PowerShell for managing on-premises, Azure and O365 environments - Familiarity with Azure App Gateway, Front door, Traffic Manager, Load Balancer, Firewalls - Familiarity with Azure file share, Azure File Sync service, Azure Blob Storage, Storage tiers/Blog Lifecycle Management, Storage Explorer - Familiarity with Azure App Service plan, custom domain names, backup, networking settings, deployment settings for App Services - Familiarity with Power Automate, Power Platform, Power Apps, Troubleshooting Dataflows, AI Builder, Connectors, Logic Apps, Power BI - Familiarity with Azure Virtual Desktop and all areas of Azure Virtual Desktops, Azure Automation Account - Familiarity with Azure DevOps a plus - Familiarity with Microsoft Intune/Intune managed devices/Windows Autopilot/Intune Policies/Profiles a plus - Expert knowledge of Office 365 Platform, Exchange Online, SharePoint Online, Teams, PowerBI, Security & Compliance Center, Office ProPlus, and OneDrive for Business - Familiar with application monitoring tools, reviewing log files, and being available on occasion for off-hours emergency support for critical applications - In-depth knowledge of Office365 licensing, features, and policy - Good understanding of the Microsoft O365 roadmaps and future developments for productivity tools to ensure smooth introduction and implementation within the Citrix environment - Familiarity with Cloud Access Security Broker technology - PowerShell scripting expertise within Office 365 / Azure AD / Teams / SharePoint - Experience with Microsoft Active Directory services, including forest and domain design, policies, topology, replication, and trusts - Possesses a broad knowledge base of Office 365 technical architecture and the interdependencies with other enterprise services in the O365/Azure technology stack - Progressive experience in developing technical solutions using the O365 suite of products - Identity and Conditional Access design and implementation experience - Experience with implementation/configuration of Office 365 messaging and collaboration tools - Experience with on-premises Active Directory, Azure Active Directory, and Hybrid deployments - Implementation of advanced functions of Office 365 Security and Compliance Center, Microsoft Federation Integration with Office 365, Azure, and Identity Management
  
  

55a Program

“NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program and also meet the education and experience requirements as listed in the job posting notice. Please indicate on your resume or cover letter that you would like to be considered for the position under the 55-a Program. This position is also open to non 55-a Program candidates who meet the education and experience requirements as listed in the job posting notice.”

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $75,000.00 – $140,000.00