Mortgage Loan Processor
Mortgage Loan Processor
StraussGroup - Executive Search Consultants
Cleveland, OH
See who StraussGroup - Executive Search Consultants has hired for this role
*No prior mortgage experience is required for this opportunity!*
As a Mortgage Loan Processor, your customer service acumen and financial background will allow you to help families purchase high-quality homes in your community. You’ll act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience.
Primary Responsibilities
- Maintain frequent communication while providing exceptional customer service to homebuyers, branch personnel, and the Homebuilding divisions throughout the entire loan process
- Manage multiple loan files
- Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files
- Set up loan files, manually and on the computer, and order all exhibits (i.e., VOE's, VOD's credit report, etc.)
- Ensure accuracy and completeness of each loan file processed prior to passing to the closing department
- Follow up on submitted loans and/or pended loans
- Coordinate closing paperwork and tasks, as required
- Remain knowledgeable in all loan programs and guidelines as well as company approved Broker options
Qualifications
- Excellent customer service skills
- Strong organization skills, attention to detail, and ability to multi-task
- Strong oral and written communication skills
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Sales, Customer Service, and Finance -
Industries
Financial Services
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