The selected individual will be providing Information Technology (IT) automation and technical support services. The Contractor shall deliver comprehensive, integrated, end-to-end IT services that include Network and Switch Operations, Systems Administration, Systems Integration and Testing, Configuration Management (hardware and software), Infrastructure Management, Network Administration, Desktop Support, End-User Support and Training, Fielding of Hardware and Software, Quality Control, Installs, Moves, Adds, and Changes Support, Information and Network Security Services, Commercial Off-The-Shelf (COTS), Government Off The Shelf (GOTS), Local Unique Software Applications, Documentation Operations, Technical Writing, and Database Support.
Responsibilities
Under direct supervision, assists in the installation, maintenance, and usage of the organization's local area network.
Assists in the establishment of network procedures regarding access methods and time, security validation checks, and documentation.
Maintains network software and hardware inventories.
Researches software and hardware issues regarding the network.
Informs users when there are network problems.
Monitors and maintains continuity with software licensing and maintenance agreements.
Troubleshoots network problems.
Frequently reports to a PC Support Manager or Senior Network Administrator.
Education And Certifications
Bachelor’s Degree in an Information Technology related field desired, not required
Must be currently certified as a IAT Level II per DoD 8570.01M
Knowledge and Experience:
2+ years’ direct experience
Previous experience on DoD networks required
Familiarity with ITIL
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Information Technology & Services
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