Network Administrator

Network Administrator - Azure

Overview

Our client has a global footprint delivering increasingly digital services to graduate program candidates and schools/universities around the world. Our client is seeking a a solid Network Administrator candidate to help maintain and administer their existing infrastructure.

The Network Administrator is a hands-on role responsible for the planning, installation, configuration and maintenance of network hardware and software, such as virtual servers and software applications, operating systems and securing mobile devices. This position is also responsible for assisting the service desk team with maintaining assets and assisting with daily tasks.

Key Responsibilities:

• Maintain systems keeping all systems patched and managing software deployments as necessary.
• Handle day to day service desk escalations.
• Working knowledge AD, Microsoft 365, Azure Cloud and SaaS solutions.
• Assist with implementing and monitoring local and remote network access.
• Assist in evaluating and implementing new network software releases, patches and third-party products.
• Create new users accounts and provide required access to all of the corporate services, data, and resources. Reset Passwords for main accounts.
• Assist with maintaining production, testing, and other system environments.
• Ensure adherence to escalation procedures. Respond to escalated, complex and high-end user issues promptly.
• Assist with providing ongoing support and training of employees as well as new temps/interns as needed.
• Monitor the uptime and performance of websites and provide dashboard reports to show real-time performance, uptime/downtime.
• Order IT related products, licenses, services, and software for properly maintaining the environment.
• Document and maintain documentation on running systems and procedures.
• Maintain security standards for all systems in consultation with the Info Sec team.
• Participate in after-hours/weekend network support as needed.
• Responsible for the software and technologies designed for operating and monitoring applications, data and services residing in the cloud, cloud services, and cloud environments.
• Other responsibilities and duties, as assigned.

Minimum Requirements:

• Bachelor’s degree in business, CS, IT, or Business Administration; Or equivalent combination of education, skills, and experience.
• 3 years of experience in the following: Microsoft Windows Platforms, Microsoft 365 and Microsoft Azure.
• 3 years of related customer service experience.
• 3 years’ experience with Cisco based LAN or WAN technologies.
• Must be able to work a flexible schedule, including after business hours; and periodically be on-call for after-hours support.
• Experience with hypervisor technologies (specifically VMware vSphere).
• Ability to carry a cell phone during business hours and on-call hours.
• Excellent organizational, project planning, presentation and time management skills with careful attention to detail.
• Ability to manage daily operations of the function and prioritize work without direction.
• Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups.
• Strong analytical, multitasking and problem solving capabilities.
• Flexibility to adjust work hours to support staff in other region offices, when needed.
• Ability to travel, as needed, to support global offices.

Desired Skills/Experience:

• 5+ years of experience in the following: Microsoft Windows Platforms, Microsoft 365 and Microsoft Azure.
• 5+ years of related customer service experience.
• Familiarity with higher education industry and/or nonprofit sector.

​​Envision yourself joining a team of smart thinkers that are resilient, adaptive and who take their values to heart. They work as a team and are committed to delivering high-quality products and services to work for a world where every talented person can benefit from the best education for them.

This is a full time employee position working directly for our client. Their offices are in Reston VA, and they are looking for a Hybrid model – where you would come in 2 days/week – locked in to Tuesday’s and Wednesday’s.

Please do NOT APPLY if you are not willing and able to be in the office in Reston Virginia every Tuesday and Wednesday. REMOTE CANDIDATES WILL NOT BE CONSIDERED.

Please respond with your resume, your compensation requirements, and why you believe you would be a good fit for this position.

About AAJ Interactive Technologies:

AAJ Interactive Technologies, established in 1997 by cutting-edge technology executives, is a technology professional-services company supplying project-based consulting, staff augmentation, and recruiting services to leading firms throughout Metropolitan Washington, DC area.

We work differently from most of our competition.In our careers, we have been the ones doing the hiring (managing and mentoring large staffs in a corporate culture), and we have been the ones being hired (consulting in small and large roles alike). This unique perspective allows us to understand both sides of this business.We take the time to ensure our consultants/candidates will be successful where they are placed.

We believe that because of our principles we have succeeded where others have failed. The recruiting/technology space can be full of companies that are not really looking out for your interests – ask around … we’re not one of them! We want you to succeed, and we’ll do everything we can to help you do just that!