Network Engineer
Job Description
The purpose of this position is to build and administer all information technology related network infrastructure in a group which manages all data center, network, data, voice and telephony infrastructure. Provides support on these systems, and responds to outages within established SLAs. The level IV position requires expert knowledge in specialized network technologies. Must be contactable on mobile phone. Will support monthly Saturday maintenance and off-hours software deployments when a timed network change is required.
Essential Duties
Technical Experience
Special Skills
" Preparing and delivering information in a concise, professionally written format
" Preparing documentation on systems, processes or procedures, including network and workflow documents
" Preparing and presenting information to staff in a formal & informal setting
" Working in teams, task forces, etc.
" Directing/coordination work among teams, groups, etc.
" Developing and/or creating new or more effective ideas, approaches, etc.
" Developing and/or creating methods, procedures, training, etc.
" Developing and formulating short-range plans/decisions
" Analyzing and developing solutions to problems
" Providing some technical support
" Managing various projects, work, technical support, etc.
" Providing outstanding customer service
" Developing and maintaining positive customer rapport
" Computer skills
" Organizational skills
" Excellent interpersonal and communication skills
" Ability to lift 15 25 pounds
The purpose of this position is to build and administer all information technology related network infrastructure in a group which manages all data center, network, data, voice and telephony infrastructure. Provides support on these systems, and responds to outages within established SLAs. The level IV position requires expert knowledge in specialized network technologies. Must be contactable on mobile phone. Will support monthly Saturday maintenance and off-hours software deployments when a timed network change is required.
Essential Duties
- Build new infrastructure (data center, wireless and wired network, data, load balancing, voice, telephony, wiring and UPS) including design, planning, risk assessment, implementation, and documentation. Follow procedures, change management best practices, and ensure availability and maintenance of disaster recovery stance. Projects will include those driven by Systems Operations, and those driven by other IT, and business groups - 50%
- Maintain network and systems by managing product and capabilities roadmaps, establishing maintenance procedures, work with Systems Administrators and other engineers to perform regular maintenance, work with Security team to ensure network compliance 20%
- Perform Infrastructure Monitoring (setting up and monitoring alerts, events, notifications and reports on network environments), and working with Systems Administrators to guide proactive monitoring 20%
- Respond to tier 2 service desk tickets, production outages to SLA and procedure 10%
Technical Experience
- Routing and Switching, 8+ years
- IP Telephony, 3+ years
- Firewall Maintenance, 5+ years
- Load balancers, 4+ years
- Linux or Windows OS, 3+ years
- MS networking , 3+ years
- Storage, 3+ years
- Virtualized environments, 3+ years
- Network and System Monitoring, 3 + years
- Scripting, 3+ years
- Wireless Network technology, especially Cisco, and especially where management controllers are deployed
- Cisco phone systems
- Cisco UCS
- Network Security
- Implementing QoS initiatives to support video and voice communications
- Implementing and supporting BGP
- Firewall administration and configuration with sophisticated understanding of ports, protocols, and routing and switching in a firewalled, wide-area network VMware
- Microsoft Active Directory experience with design, migrations, use of elements like group policies
- Understanding of communications/telecommunications circuits
- Building and maintaining networks to meet compliance with NIST, FISMA and other certifications, standards, and guidance
Special Skills
" Preparing and delivering information in a concise, professionally written format
" Preparing documentation on systems, processes or procedures, including network and workflow documents
" Preparing and presenting information to staff in a formal & informal setting
" Working in teams, task forces, etc.
" Directing/coordination work among teams, groups, etc.
" Developing and/or creating new or more effective ideas, approaches, etc.
" Developing and/or creating methods, procedures, training, etc.
" Developing and formulating short-range plans/decisions
" Analyzing and developing solutions to problems
" Providing some technical support
" Managing various projects, work, technical support, etc.
" Providing outstanding customer service
" Developing and maintaining positive customer rapport
" Computer skills
" Organizational skills
" Excellent interpersonal and communication skills
" Ability to lift 15 25 pounds
-
Seniority level
Entry level -
Employment type
Contract -
Job function
Information Technology -
Industries
IT Services and IT Consulting
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