OA/TBO - Business/Process Analyst
OA/TBO - Business/Process Analyst
Willan Technologies
United States
See who Willan Technologies has hired for this role
Description Of Duties
The Business Analyst/Process Analyst is responsible for working closely with product owners, the platform architect, and as a member of scrum teams. The role is focused on eliciting, documenting, and analyzing business processes and requirements; supporting developers; and testing new functionality. This position is responsible for the following:
The Business Analyst/Process Analyst is responsible for working closely with product owners, the platform architect, and as a member of scrum teams. The role is focused on eliciting, documenting, and analyzing business processes and requirements; supporting developers; and testing new functionality. This position is responsible for the following:
- Defines and documents customer business functions and processes.
- Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems.
- Tracks and documents change to business and functional specifications; writes detailed procedures for use in user guides and training.
- Identifies opportunities for improving business processes; assists in the preparation of proposals to develop new systems and/or operational changes.
- Researches and prepares statistical reports. Consolidates information into cohesive form for use in management decision-making.
- Leads functional testing, participates in system integration testing, and supports user acceptance testing.
- Provides technical assistance in training.
- Ensures that customer goals and requirements are met.
- Escalates issues to management as appropriate.
- Assists in the development of standard documentation, layouts, templates, and terminology.
- Communicate effectively, both orally and in writing.
- Research, assess, and document customer landscape encompassing people, process, technology, and business partners.
- Operate effectively in agile project environment.
- Work independently and as a team member.
- Candidates must be willing to come on-site in Harrisburg when needed
- 5+ years of requirements facilitation and documentation.
- 5+ years of high proficiency in Microsoft Word, Excel, and Visio.
- 3+ years of experience in agile software development projects.
- 3+ years of business or technical consulting preferred.
- ServiceNow Platform experience desired.
- ITIL v3 or v4 Foundation certification desired.
- Government experience desired.
-
Seniority level
Associate -
Employment type
Contract -
Job function
Management and Manufacturing -
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Willan Technologies by 2x
See who you knowGet notified about new Process Analyst jobs in United States.
Sign in to create job alertSimilar jobs
People also viewed
-
Business Analyst
Business Analyst
-
IT Enterprise Business Analyst 3 [Data Gov]
IT Enterprise Business Analyst 3 [Data Gov]
-
HR Business Analyst
HR Business Analyst
-
Sr. Analyst, Supply Strategy & Analytics - Remote within 100 miles of Office Location
Sr. Analyst, Supply Strategy & Analytics - Remote within 100 miles of Office Location
-
Business Analyst in Data Analytics space - Remote!
Business Analyst in Data Analytics space - Remote!
-
Strategy, Vice President – Consultant
Strategy, Vice President – Consultant
-
Business Operations Specialist Junior (Data Analyst)
Business Operations Specialist Junior (Data Analyst)
-
GA TECH IT Enterprise Business Analyst 3 (Data Gov)
GA TECH IT Enterprise Business Analyst 3 (Data Gov)
-
Strategy & Planning Analyst
Strategy & Planning Analyst
-
IT Enterprise Business Analyst 3 [Data Gov] || 100% Remote || COntract
IT Enterprise Business Analyst 3 [Data Gov] || 100% Remote || COntract
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More