Office Manager/Assistant Property Manager Needed in a newly established property management company
Office Manager/Assistant Property Manager Needed in a newly established property management company
Real Property Management
Austin, TX
See who Real Property Management has hired for this role
The Office Manager/Assistant Property Manager is responsible for supporting business operations through administrative tasks, as well as providing courteous and professional direct interaction with prospective and current customer tenants. This position is often the face of Real Property Management All Connect. This role interacts with every unit of the business and is the key to achieving effective communication across the organization.
This job will work from home most of the time and requires a reliable internet connection.
Essential Responsibilities
- Providing administrative support for the Leasing Agent and Property Manager
- Handling customer inquiries
- Coordinate/schedule among vendors, tenants, and landlords with maintenance and repair work orders, ensuring the timely and quality of each work.
- Promptly respond, pursue, and resolve customer and vendor issues proactively.
- Maintaining the prospective tenant database
- Assisting in placing advertisements
- Updating the company website with available rental properties
- Forwarding weekly Rental Marketing Reports to clients
- Managing office supplies inventory
- Assisting the Property Manager with applicant courtesy calls
- Entering management agreements/creating portfolios and properties
- Attending and participating in-office meetings
- Attending and participating in training sessions as directed by the Manager
- Adhering to all procedures required in this role
- Providing feedback for and participating in the continuous improvement of procedures and processes
- occasionally drive to the property pick up/drop off the lockbox/signs, meet with vendors or take photos.
- Other duties as assigned
- Highly detail-oriented and organized in work
- Strong analytical thinking and troubleshooting skills
- Excellent communication and interpersonal skills with a customer service focus
- Ability to act and operate independently with minimal daily direction from the manager to accomplish objectives
- Proficiency with email and Microsoft Office applications
- Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem-solving, and results
Requirements
- Two years experience in administrative support (Real Estate Preferred)
- Basic Knowledge about home repairs/maintenance
- A minimum typing speed of 40 words per minute
- Intermediate skills in Microsoft Office
- Managing referrals across departments
- Knowledge of the Internet and email
- Basic telephone switchboard knowledge
- Administrative support, reporting, and data entry timelines met
- Established customer service standards maintained
- Advertising timelines met
- Tenancy database maintained in an accurate and timely manner
- ‘Renting’ section of the company website is maintained and updated on a daily basis
- Customer Service Surveys
- Report from the Property Manager
Compensation
Three months probation period. Compensation depends on experience, starting at $45000 annual, 7 days paid leave, medical/dental/vision
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Real Property Management® is the leading property management franchise system with over 300 offices in North America, managing tens of thousands residential homes. If you are self-motivated, reliable, resourceful, and customer-focused, consider joining us. You will be part of a team that shares their expertise and makes each other better, all while earning a competitive wage.
Notice
Property Management Business Solutions LLC is the franchisor of the Real Property Management ® franchised system. Each Real Property Management® franchised location is independently-owned and operated. Employment opportunities throughout the franchised network are listed as a service, so they can be conveniently found by interested parties at one central location for brand management purposes only. The employer for each position listed is the independent franchise owner who posted the position on this website.
- Acknowledgement
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Administrative -
Industries
Real Estate
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