Operations Analyst

What are we looking for in our Operations Analyst?

Russell Tobin's client, a food ordering and delivery company is hiring for an Operations Analyst to work remotely

We are looking for an Operations Analyst to support our assortment, imagery, description, and pricing for menu items. You'll be focused on updating and tracking item quality across the restaurant marketplace. You will have the opportunity to work with product and partnerships teams to drive the long-term strategy.

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Employment Type: Contract W2 Non-Exempt

Location: Remote

Pay rate: $30- $42/hr. DOE

Responsibilities:

• Building reporting to understand current state of items on restaurant menus as well as track item quality metrics
• Implementing bulk menu update processes including photo, description, and item changes at scale.
• Working closely with cross functional teams to ensure we are following procedures and best practices.
• Tracking progress against key business objectives including sales volume, AOV impact, and attachment rate
• Complete ad hoc menu requests aligning with business objectives.
• Streamlining processes when optimizations are available .
  
  

Requirements:

• Ability to use communication and collaboration tools like Slack, Zoom, Google Sheets in addition to internal systems
• Ability to learn and execute on multi-step processes such as menu creation, onboarding set up etc
• Ability to operate at the lowest level of detail with excellent accuracy and productivity
• Ability to effectively articulate issues, understand problems and implement solutions
• You are comfortable working across multiple projects, teams and priorities - and hitting deadlines
  
  

Nice to have :

• Experience with manipulating large datasets or dashboards is a big plus
  
  

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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Rate/Salary: $30 - $42/hr. DOE