At Cape Ann Savings Bank we are a full-service community bank. We are seeking to hire an experienced Operations Associate to perform various monitoring and processing tasks related to the day-to-day deposit operations of the Bank.
Responsibilities:
Monitor and address ACH and Check matters including unposted items, stop payments, insufficient items, returns, reclamations, and chargebacks
ATM/Debit card matters including but not limited to card orders, maintenance, hot cards, PIN reorders/changes, reconcilement, and fraud
All aspects of wire transfers
All aspects of levies, garnishments, and subpoenas
Digital banking platforms including online banking, mobile banking, bill pay, and telephone banking
Customer correspondence including in-person, telephone, email, and mail
All other duties as assigned
Required Skills:
Excellent communication skills
Thorough understanding of bank products and services
Education:
High school diploma or equivalent is required
Previous experience in Deposit Operations preferred
Cape Ann Savings Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Powered by JazzHR
oDJJpYlQ7X
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Internet Publishing
Referrals increase your chances of interviewing at HSO Executives Inc. by 2x