Operations Associate

Who We Are

The Zacks Group of companies consists of Zacks Investment Research (ZIR), Zacks Investment Management (ZIM), and Zacks Trade. ZIR, founded in 1978 is the 2nd largest provider of independent stock, Mutual fund and ETF research in the US. The Professional Services Division of ZIR is one of the largest providers of software analytics and investment data to professional investors. The Zacks.com Division of ZIR operates one of the most widely used investment information sites on the web. ZIM is a Chicago based RIA that manages $10 Billion for individual and institutional investors. Zacks Trade is an online broker serving active stock and option traders located in US and overseas.

JOB DESCRIPTION - ZACKS OPERATIONS ASSOCIATE

Zacks is looking to hire an associate to join the operations team. This candidate will provide operational & administrative support to the back office. This includes establishing new accounts, furnishing account information, processing account level trade requests and processing deliveries and/or payments. Additionally, this candidate will perform various administrative functions including, but not limited to, answering telephone calls and other inquiries, for resolving account problems.

Job Duties and Responsibilities

• Assist in the new account workflow leveraging Docusign and other tools
• Working with clients to ensure proper account opening procedures and documentation
• Process trade requests & money movement requests
• Interface with various departments on behalf of the team to collect information and respond to requests
• Participating in ongoing learning and development to enhance support of clients
• Administrative duties such as handling telephones, mailing, filing, processing forms
• Comply with all industry rules and regulations and firm policies

Desired Skill and Experience

• Bachelor’s Degree strongly preferred with 3-5 years in a broker/dealer, RIA Back Office
• Must be Series 63/65 licensed or attain in first 90 days
• Experience in brokerage or custodial technology, Docusign and Salesforce CRM a plus
• Basic knowledge of Broker-Dealer and/or Advisory operations
• Proficient in MS Excel, Word and Outlook.
• Superior communication skills
• Precise attention to detail
• Ability to learn new technology systems
• Efficiently prioritize workflow