Operations Manager

Andretti Thrill Park is seeking an Operations Manager to join the leadership team in Melbourne, FL.

Position Summary

The Operations Manager will be responsible for the leadership of the Andretti Thrill Park facility and team members on a daily basis including staffing, scheduling & training of hourly staff, cost control, service standards, operational procedures and policies, guest relations, sanitation, environment control, cash handling, staff motivation, safety and security. This is an hourly management position that reports directly to the General Manager.

The Operations Manager will take ownership of a department as well as run unit operations and work to create an environment that encourages ownership and accountability by Team Members.

Key Responsibilities

• Lead team members with integrity and purpose
• Empower staff to deliver exceptional legendary service
• Always support the Andretti Thrill Park Motto “Striving for Perfection; Achieving Excellence”
• Manage daily operations: staffing, scheduling, repair and maintenance, cleanliness, organization, service timing, and quality product
• Responsible for the development of staff
• Provide direct and honest feedback to staff regarding individual performance
• Manage staff training and employee relations
• Assure that staff morale is maintained at a high level
• Take an active part in the recruitment and retention of staff
• Accountable to maximize daily sales and effectively manage costs, labor and cash control
• Manage department labor costs within acceptable budgets
• Ensure site inspections are within acceptable standards
• Manage organization and cleanliness of departmental areas
• Work closely with Sales Department to ensure proper scheduling and planning for Events
• Oversee, maintain and inventory areas of unit equipment
  
  

Andretti Thrill Park – Speed out of the pits and let us be the racetrack for your winning Management Career

Andretti Thrill Park is a rapidly growing Family Entertainment company. Our location features high-speed Karting on multiple tracks, a wide variety of attractions and Arcade fun

Since 1999, Andretti Thrill Park has been the go-to location in Central Florida for families all over the World. We pride ourselves on offering entertainment for all members of the family from toddlers to teenagers and more!

Operations Manager Qualifications

Required:

• Eligible to work in the United States
• At least 18 years of age
• Strong written & verbal communication skills
• High School Diploma or equivalent
• Strong organizational skills
• The desire and ability to be pleasant, upbeat and sociable throughout the workday
• Work varying days, nights, holidays and weekends
  
  

Preferred and great to have:

• One year of restaurant or FEC management in a high volume environment
• Proven leadership and team skills; ability to motivate and manage all levels of staff
• Strong training and development background
• Working knowledge of cost controls
• Strong training and development background
  
  

Physical Requirements

The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Walk or stand for extended periods of time
• The ability to communicate quickly and accurately
• Must be able to lift up to 15 lbs. on a regular basis
• Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs
• The work environment may include bright, dim or flashing lights and loud sounds
• Requires manual dexterity to use and operate all necessary equipment
• Be able to understand, follow and maintain safety standards at all times
  
  

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