Operations Manager

About Our Client: Mission Driven + Backed by Top Investors and Advisors

Our client, Pairtu, is a newly funded, stealth company on a mission to transform healthcare navigation in the U.S. They’re a mission-focused company dedicated to creating a better life for every American.

• The Founder: 2x founder with a passion for healthcare. Ex-Facebook, ex-product growth at VivaReal ($600m exit), YC alum, and Harvard biology grad.
• How They Operate: We believe in conscious leadership, getting stuff done (GSD), and being results-focused while iterating and shipping as fast as possible.
• Investors / Advisors: Well-funded and lean with top angels and advisors.

Their Vision:

Empower every American with a patient navigator to handle their healthcare needs. We’re building an AI-powered platform for care navigators/patient advocates in a massively underserved market, addressing the 90% of Americans who struggle with healthcare literacy.

Their team seeks exceptional individuals driven to make a meaningful impact. This role is not for those prioritizing comfort or pay; Pairtu is seeking people who are passionate, high-performing, and inspired to excel daily. They are going to avoid corporate excess, stay lean, and maintain a singular focus on creating a beneficial product that aligns with their mission.

Their Role:

Pairtu is looking to team up with an Operations Leader who brings a blend of healthcare operations expertise and a deep understanding of the insurance landscape.

You have navigated the intricacies of healthcare systems, touched various aspects of insurance, and possesses hands-on experience in revenue cycle management and credentialing. Your role will be pivotal in shaping the operational framework of our platform, ensuring it aligns perfectly with clinical needs and payor systems.

What We Need:

• Develop and manage operational strategies, focusing on healthcare delivery, insurance integration, and revenue cycle optimization.
• Lead initiatives in payer contracting and credentialing, ensuring compliance and efficiency.
• Architect process improvements in healthcare operations, leveraging project management and vendor relations skills.
• Drive data-driven decisions, enhance patient access, and collaborate with clinical stakeholders to shape our platform.
• Be a generalist with a strong grasp of healthcare delivery operations, open to exploring various facets of the business including growth, product development, and customer support.
• Exhibit high emotional intelligence, with a passion for directly impacting patient and provider experiences.

What You'll Bring:

• A blend of 5+ years of operational experience, ideally in a healthcare setting; health tech or consulting background is a plus.
• You understand provider-side dynamics of marketplaces and have done some business development or sales.
• A track record in healthcare operations, touching upon insurance aspects, revenue cycle management, and credentialing.
• Proven leadership in healthcare projects focused on operational excellence.
• A passion for innovation in healthcare, aiming to make a tangible difference in people's lives.

Who You Are:

• Experience in management consulting or startups, with a strong operational focus.
• Passionate about healthcare or health tech.
• Strategic thinker in a dynamic fast-paced environment.
• A visionary leader with a knack for operational strategy and execution.
• Comfortable with ambiguity and change, thriving in a dynamic startup environment. It’s a small but mighty team. No big corp energy here.

Pairtu Culture + Company values:

We prioritize human connection, playful creativity, and operational excellence. Conscious leadership and collaboration drive our results-driven, diverse, and lean culture.

• Human connection: We prioritize healthy relating within our team and in everything we do.
• Playful creativity: We bring levity, fun, and playfulness to our work.
• Excellence: In executing, thinking, writing, and communicating.
• Stop the ego: Have the hard conversations early and uplift each other.
• Outwork smartly, competitive for our customers: Impact is driven that's measured on driving benefit to the end customer.
• Conscious Leadership Values: 15 commitment to conscious leadership

Compensation:

• Competitive salary and equity for early stage and based on experience.
• Every offer will have 3 options: High equity, mid equity, low equity

Pairtu is focused on building a diverse and inclusive workforce. If you’re excited about this role but do not meet 100% of the qualifications listed above, we encourage you to apply.

Pairtu is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us in reshaping healthcare navigation – apply today!