We are CONNECTING HEALTH AND WEALTH. Come be part of remarkable.
How You Can Make a Difference
The Operations Processing Team is the front line of defense for HealthEquity. We are responsible for processes related to the distribution of documents throughout the company using our Document Management System and handling of physical incoming documents. Operations Processors will perform key, daily transactional operations such as opening and logging items received, importing data into internal systems, routing documents using our Document Management System to multiple departments, assisting with quality assurance and other ancillary tasks. It will be beneficial to have an understanding of IRS regulations related to contribution eligibility, annual limits and tax implications as well as familiarity with all types of deposits applicable to healthcare accounts. It is your responsibility to ensure that each process is covered and completed within the expected time frame. In addition to ensuring that the daily operational work is accomplished, you should be skilled at identifying where improvement is needed in system and processes. Assisting HealthEquity to become more efficient or improve quality in daily processing is a must. You must efficiently communicate the status of daily tasks and specific tasks/projects to management and call out critical issues as needed to ensure service levels and other expectations are met.
What You’ll Be Doing
Work with fun and inquisitive people as well as innovative technology
Enjoy a varied, exciting, and rewarding career where team members are encouraged to seek opportunities to wear many hats and make a difference
Benefit millions of people by becoming part of the Consumer Driven Health Care industry which is poised to redefine the way health care costs are handled in the future
Gain an in-depth understanding of Health Savings Accounts and the HealthEquity website and on-line tools enabling you to support and educate our clients on ways to better save and spend their health care dollars
Become part of a dynamic team where growth opportunities are unlimited
Earn a competitive income and participate in our performance pay plan
Process outgoing mail documents that members and employers have requested
Process incoming mail documents from members, companies and partners
Ensure that mail for other departments is delivered to their mailboxes (Finance, People Team, Executives, etc.)
Scan and route documents through our Document Management System
Close member HSA accounts through our Document Management System and CX
Place stop payments on checks that have been returned to HealthEquity or that members or clients have requested
Ensure accuracy with data entry into our systems through cross referencing and comparing system data sets
Be able to multitask with multiple systems
Other duties as assigned
What You Will Need To Be Successful
Able to work during business hours
2 years previous experience in a professional office environment
Strong Microsoft Excel, Word, and Outlook skills
Highly motivated phenomenal teammate that is able to multitask through different systems
Previous experience in healthcare account administration a plus
Experience with clerical processing preferred
Accurate data entry / processing skills
Strong time leadership skills
Strong Organization skills
Ability to work in a diverse, fast paced, and sometimes stressful environment
Overtime may be required depending on business need
This is a remote position.
Salary Range
$14.42 To $17.07 / hour
Benefits & Perks
The compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:
Medical, dental, and vision
HSA contribution and match
Dependent care FSA match
Full-time team members receive a minimum of 18 days of annual PTO and 13 paid holidays per year
Adventure accounts
Paid parental leave
401(k) match
Personal and healthcare financial literacy programs
Ongoing education & tuition assistance
Gym and fitness reimbursement
Wellness program incentives
Come be your authentic self
Why work for HealthEquity
HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth . Join us and discover a work experience where the person is valued more than the position. Click here to learn more.
Come be your authentic self
HealthEquity, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page .
HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy .
Seniority level
Entry level
Employment type
Full-time
Job function
Accounting/Auditing and Finance
Industries
Technology, Information and Internet and Financial Services
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