Provides support for the development and the delivery of organizational change management plans for a variety of change initiatives, focusing on the people side of change, including changes to business processes, systems and technology, job roles and organization structures. Supports change management capability-building within the Bank wide Transformation team.
Primary Responsibilities
Assist with delivering organizational change management tactics by applying a structured change management approach
Serve as liaison between Change Management and bank wide Transformation teams
Assist with developing and maintaining change project schedules
Build and maintain a variety of mutually beneficial stakeholder relationships
Conduct stakeholder identification and assist with change impact analysis and change readiness assessments; develop analysis summaries
Assist in identifying tactics to mitigate change barriers and resistance. Support activities and tactics that engage senior leaders on effective change leadership
Support the development, delivery and management of communications
Provide training administration and tactical support, which may include scheduling and training event logistics
Support the collection and analysis of business readiness and success metrics, including survey development and administration
Support change sustainability and business transition activities
Adapt to new projects and stakeholders when the subject matter is unfamiliar
Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management
Promote an environment that supports diversity and reflects the Company brand
Maintain the Company's internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned
Seniority level
Entry level
Employment type
Contract
Job function
Business Development and Sales
Industries
Banking
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