Tidal Labs

Part-Time Influencer Client Success Manager

Tidal Labs Philadelphia, PA

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Matthew Myers

Matthew Myers

Founder

Company Description

Tidal Labs is a profitable startup helping to change the face of media, advertising & commerce by directly connecting companies with creative individuals around the world. We work with top brands like Estée Lauder, Today Show & Interpublic Group. Our platform inspires engagement through personable content from the world's top influencers & creators.


Role Description

Tidal Labs is seeking an Influencer Client Success Manager for a part-time hybrid role for someone based in Philadelphia, New York or nearby areas. The Influencer Client Success Manager will be responsible for developing and executing influencer marketing campaigns while cultivating strong client relationships and guiding clients to achieve their business objectives. Responsibilities include client onboarding and training, managing campaign logistics, overseeing content creation and delivery, and tracking performance metrics to optimize campaigns.


This job requires influencer marketing experience, a high degree of technical skill and exceptional client relationship ability.


Qualifications

  • 2+ years experience managing and growing client accounts, preferably in an influencer marketing agency or influencer SaaS company
  • Experience managing influencer marketing programs and a strong understanding of social media platforms and trends
  • Excellent communication, presentation, and interpersonal skills
  • Effective problem solving, project management, and time management skills
  • Strong analytical skills and the ability to track, measure, and report on campaign performance metrics
  • A passion for creativity, social media, and working in a fast-paced, dynamic environment
  • Bachelor's degree in business, marketing, or a related field
  • Employment type

    Part-time

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