Patient Care Coordinator
Patient Care Coordinator
Tryon Medical Partners
Gastonia, NC
See who Tryon Medical Partners has hired for this role
General Job Summary:The Patient Care Coordinator is responsible for insuring the physician’s plan of care is accurately completed in a timely manner. Duties include coordinating and insuring completion of the referrals with physicians, hospitals and other community services, scheduling patients for follow-up visits, assisting patients with questions and concerns related to delivery system access.
Primary Job Responsibilities/Tasks may include, but not limited to:
(This is a full time position that will support our team at Gastonia Monday to Friday 8 am to 5 pm)
Patient Coordination responsibilities include:
Education:
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Primary Job Responsibilities/Tasks may include, but not limited to:
(This is a full time position that will support our team at Gastonia Monday to Friday 8 am to 5 pm)
Patient Coordination responsibilities include:
- Obtains ancillary results on all physician orders in a timely manner
- Obtains referring provider clinic notes on all referred patients in a timely manner
- Responsible for obtaining and documenting authorization requirements from insurance carriers for any scheduled referrals/procedures
- Work at different Tryon office locations as needed
- Monitor and check assigned Athena boxes and other assigned boxes for coverage
- Other duties as assigned
- Assembles patients’ health information including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans
- Ensures all related reports, labs and demographics are sent to the outside facility prior to their appointment
- Reviews to ensure all forms are completed, properly identified, and signed and that all necessary information in the EHR
- Communicates as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information
- Obtains lab/X-ray reports, hospital notes, referral information, etc.;
- Verifies insurance coverage and patient demographics;
- Updates charts to ensure that information is complete and filed appropriately
- Ensures timely delivery of outside mail and communication to the physician
Education:
- High school diploma; some college preferred
- Minimum of one-year medical office or healthcare facility experience
- E.H.R. and Scheduling experience
- Experience serving customers in person and on the phone
- Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling
- Must be able to lift and support weight of 35 pounds
- Ability to concentrate on details
- Use of computer for long periods of time
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Health Care Provider -
Industries
Internet Publishing
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