Check-out staff bills charges, files insurance claims, and collects patient copays due. Previous experience is preferred, but not necessary, as we have an excellent training program to equip you with the knowledge and skills to succeed! We invite you to bring your unique talents and join our team, where patient-centered care is our top priority!
What We Offer:
Starting wage of $15 - $17 per hour, based on previous experience
6.5 paid holidays per year
Approximately 10 days of PTO within first year
Employee Referral Program
Full slate of benefits to include health, dental, vision, and 401k
Growth and wage increase through company paid certification program
POSITION SUMMARY: The primary focus of Patient Services Check Out staff is to provide exceptional patient care and promote practice success throughout each function of the position, ensuring all patient and exam information is correct for posting, verifying and maintaining accurate reporting, and delivering excellent patient communication.
ESSENTIAL RESPONSIBILITES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Uphold the MWEC standards through exceptional customer service
Greet patients in a friendly, professional manner
Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
Perform end of day tasks, including balancing cash drawer, processing daily deposits, verifying/correcting data from identified reports, and submitting End-of-Day packet to manager for verification
Monitor patient flow throughout the office, properly communicating delays
Respond to patient inquiries about billing, procedures, policies and available services
Evaluate and support implementation of new technology and equipment
Provide a safe and clean office environment
Maintain compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA)
Monitor MWEC processes to ensure compliance with the organization’s policies and with the guidelines set by relevant regulatory agencies
Demonstrate a commitment to Standards of Care and Vision for Life principles
Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)
Education And/Or Experience
High school graduate, or equivalent
Previous medical office experience and knowledge in medical billing is preferred
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Medical Practices
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