At The Oregon Clinic, we value being a positive and supportive workplace so our employees can enjoy what they do best – serving our patients and our community. We are seeking a full-time Patient Services Specialist to join our team at the Legacy Emanuel Medical Center. You will work with exceptional physicians who value their team and working together to help our patients get the best possible care.
Our busy practice receives a high volume of patient appointments and calls, and we are searching for an experienced candidate with strong customer service skills and have the ability to multitask in this fast-paced, team environment. We are dedicated to a diverse environment and provide full scope obstetrics and gynecological services. Our ideal candidate has 1-2 years EPIC experience in an outpatient clinic setting.
Primary duties include welcoming and greeting patients, collecting co-pays, reviewing insurance benefit information with patients, answering phones, scheduling patient appointments, scanning, obtaining medical records, and other duties as assigned. This position must be able to respond to both written and oral communication regarding scheduling changes and communicate with physician team in a timely and accurate manner.
Workdays will be Monday through Friday (40 hours a week), with a potential Saturday coverage rotation of 9-3. Free onsite parking available!
Hiring Pay Based On Open Position, Experience, And Credentials
Level I - $18.33- $24.81 per hour.
Level II - $20.17 - $27.29 per hour.
Level III - $22.18 - $30.01 per hour.
Placement within levels based on specialty group, experience, additional duties.
Medical, Vision, and Rx Insurance is 100% paid for by The Oregon Clinic for full-time employees.
Qualifications
1-2+ years of medical front office work
1-2 years EPIC experience
Strong computer skills and EMR knowledge
Exceptional customer service
Excellent attendance and work ethic
Dedication to equality and diversity
Ability to communicate professionally and effectively with patients, peers and physicians
Additional Benefits
Generous Paid Time Off (PTO) + 8 paid holidays
Generous 401(k) retirement plan
Flexible Spending Account
Robust Wellness Programs
Pet Insurance
70% of Tri-Met pass covered
Lots of discounts to local stores and activities
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Our Commitments
Diversity, Equity, & Inclusion: We are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. We show respect for all people through our words and actions.
Oregon Benefit Company: As an Oregon Benefit Company we consider our impact on society and the environment in our business decision-making process.
A safe workplace: We are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings.
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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