Performance Consultant
Description
Description
About Us
At BHS a ReviveHealth company, our mission is to provide individuals with personalized direct access to behavioral health and emotional support. Our vision is to deliver a service model that responds to an individual’s circumstances, capabilities, and preferences. Our model emphasizes relationships and meaningful interactions focused on motivation, engagement, empowerment, conviction, and resilience.
This is a REMOTE position
Key Duties Include
Description
About Us
At BHS a ReviveHealth company, our mission is to provide individuals with personalized direct access to behavioral health and emotional support. Our vision is to deliver a service model that responds to an individual’s circumstances, capabilities, and preferences. Our model emphasizes relationships and meaningful interactions focused on motivation, engagement, empowerment, conviction, and resilience.
This is a REMOTE position
Key Duties Include
- Provide consultative services for client companies requesting onsite services including training, critical incident stress management services and additional onsite services to ensure appropriate coordination and delivery.
- Provide supervisory consultations with HR/Managers/Occupational Health to assess workplace issues/trends and provide suggestions and assist with development (aftercare monitoring for up to one year for mandatory, substance abuse and high-risk cases).
- Accept calls for all EAP self-referrals and supervisory referrals; educate clients on and connect to various services available and applicable through EAP/Wellness services.
- Conduct client intake and assess various risk factors including depression, substance abuse, domestic violence, child/elder abuse, threats of violence suicide and homicide. Assist callers in crisis situations and identify immediate solutions for trauma.
- Maintaining accurate and complete client information in our customized computer program.
- Collaboration with local EAP counselors and treatment centers to devise and monitor treatment plans for each client.
- Assist client companies in identifying specific workplace issues and EAP resources available to assist resolving identified issues.
- Provide individual counseling sessions and additional onsite services, including trainings, CISM, orientations and health fairs.
- Act as clinical liaison for BHS Program Management for utilization reviews, customer-facing meetings, and customer implementations.
- Aid BHS Business Development team with sales opportunities by highlighting clinical trends and successes.
- Provide coaching for supervisors in the areas of team management, morale, performance feedback, and other supervisory skills.
- Provide high level consultation to human resources and leadership on issues that have an organizational impact such as morale, reduction in force, diversity, equity and inclusion, national/global events, etc.
- Participation in on-call/pager rotation.
- Master’s degree in social work, Counseling, or related field is required
- License in Social Work preferred, eligible for licensure required
- Three to seven (3-7) years’ experience in EAP and/or case Management
- One to three (1-3) years’ experience with workplace consulting and or training preferred.
- Experience and knowledge of performance evaluations, hostile work environment, threat assessment/workplace violence, and harassment/discrimination
- Proficient in Microsoft Office applications including Excel, Word, PowerPoint and Outlook
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Human Resources -
Industries
Health and Human Services
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