Performance Manager

Are You Ready to Make an Immediate & Lasting Positive Difference?

Little Sprouts is part of a global network of early educators dedicated to building and sustaining optimal learning and working spaces where children ages 0-5 can thrive. Here in the US, we operate 39 individual school locations; Little Sprouts (MA & NH), Building Blocks (CT), and Heartworks (VT) Early Education & Child Care Centers.

What We Will Achieve Together:

• Performance Analysis and Management. Financial sustainability through analysis, and assessment to ensure that the financial operation of each school is understood and optimized.
• Growth Engine. Help position the organization to grow to scale through process refinement/replication/transferability, systems synergies, and quantitative/qualitative performance.
• Employer of Choice. Achieve a stellar reputation among professionals considering and working in early education.
• Data Proficiency. Identify, gather, and report upon non-financial Key Performance Indicators (i.e. turnover, staffing, etc) to make decisions and recommendations grounded in facts and insights.
• Innovation Think Tank. Partner with educational, marketing, and managerial experts in the US and abroad to further develop and publicize our innovative approaches.

What You’ll Do:

• The following responsibilities will be prioritized based on the current needs of the business:
• Identify, analyze, and forecast performance based on four optimization levers: sales performance, proper staffing levels, future enrollment projections, and financial compliance to budget.
• Build and execute a strategy for profitable operations by analyzing the performance of the school portfolio, assessing opportunities to improve, and innovating to ensure predictable, repeatable, and scalable results that drive revenue growth and maximize quality.
• Build and maintain operational data and financial reports that analyze performance and inspire action across team members and fellow executives.
• Serve as an “operations champion” by moving comfortably between school-level leadership and company-level management on detailed execution to advance the objectives of the business.
• Work with the Chief Operating Officer and Senior Management to develop and implement a cohesive operational strategy to stimulate, incentivize, and effect scalable organic and inorganic growth.
• Integrate new schools and innovative products into the portfolio – brands, systems, culture, resources, and profit – through people- and process-oriented collaboration.
• Work with the Human Resource operations team to uphold and refine the organization’s approach to compliance, compensation, and regulations.
• Expertly convert Excel data into visual dashboards and reports to support forecasting and management decisions.
• Other duties as required.

Who You Are:

• Bachelor’s degree required.

1. High-end, consumer-facing professional experience preferred.

• 1-3 years of professional experience managing a multi-site, complex enterprise’s operations, with deep knowledge of finance and human resources.
• Hybrid role based in Lawrence, MA (north of Boston), with 60% of the workweek from the home office, and 40% remote.
• Must demonstrate a track record of previous experience in scaling up an organization.
• Motivated, highly organized, and flexible; a self-starter with a teamwork orientation.
• Written and verbal communication and presentation skills to translate complex concepts into easily understandable talking points and presentation materials appropriate for all organizational levels, including executive and board-level audiences.
• Experience developing relationships; ability to build credibility, respect, and collaborative working relationships with internal and external stakeholders at all organizational levels, with a willingness to accept and incorporate feedback.
• Understanding and experience supporting or managing integration and synergy realization processes.
• Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook), and data visualization tools.

How It Gets Done:

• Can work at least a full-time, 40-hour a week schedule, sometimes off-hours as the business requires (i.e., networking events, conferences, business dinners, etc.).
• Can sit for long periods at a computer in a primarily sedentary position; manual dexterity is required to use desktop computers and peripherals.
• Travel is required (25-50%) to schools, events, meetings, or new school/acquisition scoping, both US Domestic and International; sometimes within daily driving distance or further afield that may necessitate overnights.

Benefits:

• Health benefits eligible upon start date.
• Paid week off between Christmas & New Years.
• Free Subscription to First Stop Health; receive ongoing care from doctors and prescribers through easy telehealth services.
• 75-50% off discount on your children's tuition.
• Comprehensive benefits package, including health, dental, vision, and pet insurance.
• 401k with company match.
• Tuition reimbursement.
• Career advancement and coaching.
• Additional Paid Time off and Holidays.
• Referral Program.

Does this Sound Like you? Please showcase in your cover letter or resume:

Your ability to understand, manipulate, format, and present data, and effectively use it to change processes.Your ability to patiently work with others, coach, and gain their buy-in.

We’re Growing!

Little Sprouts LLC is a subsidiary of Babilou Group, the largest childcare and early education group in Europe. The company provides award-winning early education and child care across 39 New England individual school locations. Through the experience and talents of more than 800 early education professionals and in partnership with nearly 4,000 families, we are on a meaningful journey to create optimal learning spaces where children ages 0-5 can learn, grow, and thrive.