The Associate Producer on the Production team assists in the scheduling and management of website marketing and content; the tracking and communication of marketing and product pipeline deliverables; and driving issue resolution and communication related to site tools and functionality.
Responsible for the project management of web marketing launches from ideation to execution.
Responsibilities
Understand business goals and requirements for all website projects.
Create detailed implementation schedules for each project and validate/communicate with needed project resources.
Coordinate project activities from various business partners including Merchandising, Marketing, Creative, Web Development, QA, and 3rd party vendors, among others.
Ensure the project is launched on time and meets initial project requirements.
Keep management notified of progress and/or deviation from project schedule (deliverables, milestone dates, resources, etc.).
Drives the review and final sign-off of website content; documents feedback and manages any required changes.
Assists in leading key meetings owned by Production.
Records action items and communicates to owners for follow-up and completion.
Assists business partners in managing the production of product content: copy, images, and outfits.
Leverages site product, content, and category management tools to update and push content to the website.
Responds quickly to changes in scope or project schedule, communicating to management any impacts to the project and the overall website.
Acts as the first line of support for cross-functional teams within brand.com when website and tool production issues occur.
Works with Tech Operations and Product Management to facilitate resolution and communicate updates to brand teams.
Develop communications to businesses on site/tool issue status, feature releases, dates, and workarounds.
Owns the documentation, maintenance, and communication of the monthly/weekly site content delivery schedule; works with the manager to ensure accuracy on an ongoing basis.
Assess processes and communication methods of delivery schedule, and identify improvement areas. Work with the manager to implement change where needed.
Proactively seeks out opportunities to learn more about brand business processes and systems.
Uses knowledge to suggest new ideas and change to improve the overall efficiency of processes.
Required Qualifications
Knowledge, skills & abilities:
Understanding of web production and release processes, including direct experience with website tools and technologies.
Highly detail-oriented, with experience in managing project management and communication deliverables for multiple projects at any given time.
Excellent oral/written communication, analytical, and interpersonal skills.
Self-motivated and driven.
Ability to work well independently and within a group setting.
Minimum educational level: Bachelor’s Degree or equivalent
Minimum experience:
1-2 years of detailed task planning and execution experience
1-2 years of related online experience with a strong preference for e-commerce
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Design, Art/Creative, and Information Technology
Industries
IT Services and IT Consulting, Accounting, and Financial Services
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