Principal Analyst, Sales Operations

Position Summary

Reporting to the Executive Director, Commercial Analytics & Performance Management Optimization, the Principal Analyst, Sales Operations will serve as a central resource, partnering with various stakeholders to develop insights that will guide leadership, strategy, and sales team decisions and behaviors. You will play a pivotal role in optimizing sales processes, driving sales performance, and providing strategic insights to enhance the efficiency and effectiveness of the sales organization. This position requires a strong analytical mindset, excellent communication skills, and the ability to work collaboratively across multiple departments.

Key Responsibilities

Data Analysis and Reporting:

• Analyze sales data to identify trends, patterns, and opportunities for growth.
• Develop and maintain dashboards and reports to provide actionable insights to sales leadership.
• Monitor key performance indicators (KPIs) and sales metrics to track performance against targets.
• Conduct in-depth analyses to support strategic initiatives and business decisions.

Sales Process Optimization:

• Identify areas for process improvement and recommend solutions to enhance the efficiency of sales operations.
• Collaborate with cross-functional teams to implement process changes and ensure smooth execution.
• Design and implement sales process automation tools to streamline workflows.

Sales Forecasting and Planning:

• Lead the development of sales forecasts, ensuring accuracy and alignment with business goals.
• Support the annual sales planning process, including quota setting and territory management.
• Provide strategic recommendations based on forecast data and market analysis.

Performance Management:

• Evaluate sales team performance and productivity, identifying areas for development and training.
• Develop and implement performance tracking systems to monitor individual and team progress.
• Work with sales leaders to set performance goals and develop strategies to achieve them.

Strategic Initiatives:

• Partner with senior leadership to support strategic projects and initiatives that drive business growth.
• Conduct market research and competitive analysis to inform strategic planning.
• Present findings and recommendations to executive leadership in a clear and compelling manner

Key Competencies for Success

• Strong analytical and problem-solving skills with the ability to interpret complex data sets.
• Proficiency in data analysis tools and software, such as Excel, SQL, Tableau, or similar.
• Excellent communication and presentation skills, with the ability to convey complex information to non-technical audiences.
• Strong organizational skills and attention to detail.
• Ability to work independently, balance multiple projects simultaneously, and thrive in a fast-paced, deadline-driven environment.
• Great interpersonal skills.
• Critical thinker and effective problem solver.
• Excellent written and verbal communication skills, with the ability to succinctly summarize key findings and articulate a clear story with data, then translate to marketing/business implications.

Core Qualifications to Drive Impact

• Bachelor’s degree in Business, Finance, Economics, or a related field, MBA or advanced degree preferred.
• Minimum of 5-7 years of experience in sales operations, business analysis, or a related role.
• Proven track record of delivering insights and driving improvements in a sales environment.
• Familiarity with CRM systems (e.g., Salesforce) and sales enablement tools.
• Ability to collaborate effectively with cross-functional teams and senior leadership.
• Strong business acumen and understanding of sales processes and strategies.
• Proficiency in Microsoft Excel
• Familiarity with SAP databases and SAP Analysis for Office.
• Experience with Power BI preferred.
• Experience working as a global team member on multi-functional program teams.
• Prior experience working with IVD products or Medical Devices preferred.
• Bachelor’s degree in Business, Finance, Economics, or a related field, MBA or advanced degree preferred.
• Minimum of 5-7 years of experience in sales operations, business analysis, or a related role.
• Proven track record of delivering insights and driving improvements in a sales environment.
• Familiarity with CRM systems (e.g., Salesforce) and sales enablement tools.
• Ability to collaborate effectively with cross-functional teams and senior leadership.
• Strong business acumen and understanding of sales processes and strategies.
• Proficiency in Microsoft Excel
• Familiarity with SAP databases and SAP Analysis for Office.
• Experience with Power BI preferred.
• Experience working as a global team member on multi-functional program teams.
• Prior experience working with IVD products or Medical Devices preferred.